Emediong Essien

Bold, outspoken and ready to learn

As a professional customer service representative

• Customer Service Expertise: Resolving issues, answering queries, and exceeding expectations
• Communication Skills: Clear, friendly, and effective communication via phone, email, or chat
• Problem-Solving: Quick and efficient resolution of customer complaints
• Adaptability: Handling diverse customer needs and situations
• Product Knowledge: Understanding products/services to provide accurate info
• Feedback Collection: Gathering insights to improve services

"With 3 years of experience in customer service, I've honed skills in resolving issues, communicating effectively, and delivering great customer experiences. I'm passionate about solving problems and ensuring customer satisfaction 😊

Customer service representative

Tinaries bakery

2 years