Emely Alvorez

I am a reliable and hardworking individual with experience in a fast-paced environment that requires extensive multitasking. I take pleasure in working alongside a team and ensuring that customers are happy and their needs are fulfilled.

Shift Manager - Sonic Drive-In - Lincoln, NE

(2023-06)

• Managed daily shift operations and supervised crew members, ensuring service standards were consistently met while maintaining an efficient workflow during rush hours.
• Coordinated kitchen and front-of-house crew members during rush hours as an expeditor.
• Implemented proper food handling procedures and safety protocols by consistently using temper tags for all perishable food items.
• Provided positive customer interactions by addressing concerns and offering solutions, strengthening customer loyalty and enhancing the overall store experience.

Wal-Mart Associate - Walmart - Lincoln, NE

(2023-03 - 2023-07)

In charge of the Walmart's self-check out machines as a front end associate.

• Assisted customers with self-checkout transactions, to improve the user experience and achieve high satisfaction ratings with store surveys.
• Maintained a warm and pleasant attitude with assisting customers and interactions with team members.

Scooters Barista - Scooter's Coffee - Storm Lake, IA

(2022-08 - 2022-12)

Working to provide over the top customer satisfaction in serving quality service through food & beverages.

• Maintained quality service through cross training in multiple positions.
• Experienced with handling card & cash transactions in the drive thrus and front counters, all while providing a positive attitude towards customers and other baristas.
• Effecient speed and attention to detail in preparation of food & beverage orders.

Electronic Sales Associate - Walmart - Storm Lake, IA

(2020-08 - 2022-07)

• Sought customer interactions to provide product knowledge and guidance towards the latest trend of electronics.
• Collaborated with electronic and photo lab staff to prepare customer orders and create a variety of custom prints and gifts.
• Assisted other departments with cross trained experience.

High school diploma or GED - Storm Lake High School (2017-09 - 2021-05)

Upper secondary education