
Emerald Archer
Customer Service
Talent
Greenbelt, MD, United StatesMember since June 26, 2026
Merchandising and DisplayMicrosoft OfficeExcelPowerPointCleaning and SanitizingPayment ProcessingStrong Attention to DetailAppointment SchedulingVerbal and Written CommunicationCustomer and Call ResponseReliable and ResponsibleInventory RecordkeepingCustomer ServiceStocking and ReplenishingShelving and StorageCash Register OperationsStockroom MaintenanceData EntryMotivated Team PlayerHeavy LiftingMerchandise Retrieval and DistributionFriendly and EnthusiasticHonesty and IntegrityLeadershipProblem SolvingZoomMicrosoft Teams
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Merchandising and DisplayMicrosoft OfficeExcelPowerPointCleaning and Sanitizing
About
A young professional seeking to gain experience and additional education seeking a position that offers a challenging job and growth potential in a professional working environment. If given the opportunity to work for your organization/office, I will be an Asset to your organization.
Experience
Customer Service at Ben & Jerry's (2022-06 – Present)
- Greeting Costumers
- Scooping Ice Cream
- Making Slushies and Milkshakes
- Checking out Customers
- Restocking counters and freezers
- Opening and closing the locations
Guest Services at TopGolf (2021-10 – 2022-05)
- Greeting guests as they enter the facility
- Checking guests in and escorting them to designated areas and providing safety information
Carousel Attendant/Retail Service at ICON Attractions (2021-03 – 2022-10)
- Demonstrate and maintain good customer service skills
- Communicate effectively with patrons ensuring safety fun on equipment
- Handle employee and customer inquiries in a professional and appropriate manner
- Responsible for instilling proper attitude toward safety and security in employees and trainees, protecting the safety of customers, and ensuring that all operations are performed in accordance with the Organization's safety and security program
- Maintain well-groomed appearance and appropriate business dress code including name badges
Hostess at International House of Pancakes
Hostess at Chilis Restaurants
Education
– Stony Brook University (2025-01)
– Hawaii Pacific University (2022-08 – 2023-05)
High School Diploma – Oxon Hill High School (2022)
Skills
Customer Service