Known for problemsolving & excellent communication
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I am a dedicated claims professional with over five years of hands-on experience in claims processing and leadership at Wisconsin Physicians Service Insurance Corporation (WPSIC). Throughout my career, I have leveraged a strong work ethic, exceptional communication skills, and efficient time-management techniques to deliver effective solutions, resolve complex problems, and drive team success.
Claims Rep Lead & Processor at Wisconsin Physican Services.
April 2020-May 2025.
-Worked effectively in fast-paced environments.
-Organized and detail-oriented with a strong work ethic.
-Excellent communication skills, both verbal and written.
-Managed time efficiently in order to complete all tasks within deadlines.
-Improved team productivity with regular training sessions and performance evaluations.
-Researched claims and incident information to deliver solutions and resolve problems.
-Collaborated with other departments to improve overall company performance in claims handling.
-Enhanced claims processing efficiency by streamlining workflows and implementing best practices.
-Identified areas for process improvement, leading to increased efficiency and reduced operational costs.
-Increased team productivity by leading training sessions on best practices for claims processing.
-Generated, posted and attached information to claim files.
-Maintained confidentiality of patient finances, records, and health statuses.
Some college at Rend Lake College
