Emily J. Rust

Results-driven Global Mobility & Immigration Leader with over 12 years of experience designing and managing end-to-end immigration and relocation programs that enable organizations to attract, move, and retain global talent efficiently and compliantly. I specialize in US and Global immigration processes alongside APAC, LATAM, and EMEA expertise. I am passionate about delivering cost-effective, compliant solutions that support rapid business growth and exceptional employee experiences on a global scale.

Global Mobility Program Manager at Crunchyroll (2023-04 – 2026-03)

Established and led Crunchyroll's global mobility program, enhancing hiring capacity and streamlining support services for 300+ employees.

• Created end-to-end immigration and relocation strategies from the ground up, enabling international talent acquisition and retention across APAC, EMEA, USA, and LATAM in a high-growth entertainment/tech environment resulting in a 500% increase in program volume.
• Designed scalable frameworks for policies, promoting workforce growth and ensuring 100% compliance.
• Optimized Greenhouse ATS integration, reducing approval time and automating workflows from manual processes.
• Completed RFP and onboarded new vendors, securing a 10% yearly cost-saving as mobility volume increased.
• Directed change management strategies, improving process efficiency and reducing resolution times.
• Acted as a trusted advisor on complex mobility cases, enhancing recruiter engagement through team trainings, self-serve portals and office hours.
• Managed vendors and workflows for immigration and visas, improving efficiency and reducing process time.

Sr. Program Manager, Talent Mobility at Nordstrom (2021-01 – 2023-04)

Led high-volume global mobility operations supporting 4,000+ annual relocations and 1,000+ employees with immigration and work authorization needs

• Delivered expert consultation on talent mobility, immigration, taxation, and relocation matters
• Built and led a high-performing team of 4 direct reports, fostering professional growth and operational excellence
• Managed approximately 350 active relocations per week, ensuring seamless transitions and high satisfaction levels
• Forged strategic partnerships with Talent Acquisition, HR Business Partners, and senior leaders to align mobility initiatives with organizational priorities

Global Mobility Partner at Zulily (2016-06 – 2021-01)

Served as the primary subject matter expert on US immigration for over 400 foreign national employees, managing full lifecycle petitions and ensuring compliance

• Designed and implemented Zulily's first green card (PERM residency) policy, driving over 95% employee retention among sponsored talent
• Led a successful RFP for the relocation vendor, achieving improved service quality and cost efficiencies
• Managed immigration-related finances and budget forecasting totaling ~$600k annually, delivering projects on or under budget

Business Immigration Operations Specialist at Microsoft Corporation (2013-09 – 2016-01)

• Designed, developed, and implemented the Immigration SharePoint tool, managing updates and training materials for Microsoft's University Recruiting teams
• Managed University Recruiting Acceptance Bonus Program, distributing $4.68M in bonuses in 2014
• Collaborated with Microsoft Payroll during tax season, ensuring accurate year-end tax reporting for pre-hire W2s

Bachelor of Arts in Communications – Seattle Pacific University (2006-09 – 2010-06)