Emily Riley

• Creating and implementing organizational systems
• Proficient in Microsoft Outlook, Excel, Word, and SAP software
• Detail Oriented

2019 - Present

Branch Administrator • Graybar Electric Co.

• Process customer credits and deductions and resolve discrepancies
• Implement and participate in quality improvement in an effort to limit rework and enhance service effort within the branch
• Oversee daily keying and approval of transactions including logistical workflows, miscellaneous billings, returns, and credits
• Participate in generation and clearing of daily/weekly/monthly reports and annual inventory

2016 - 2019

Switchboard Operator / Receptionist • Graybar Electric Co.

• Answer and direct incoming calls
• Ordering Office Supplies
• Entering and maintain tax certificate reports
• Managing online access and assigning customer access to company website
• Tracking down proof of delivery and freight costs for deliveries

2014-2015

High School English Teacher / Journalism Sponsor

Emmanuel Christian School

• Performed standard duties consistent with teaching
• Implemented and supervised journalism club and school paper
• Incorporated technology based learning

2008 - 2014

Office Manager

Sonny Service Company

• Developed and implemented office management system incorporating new technology
• Payroll
• Assigned service request tickets
• Billed invoices

Auburn University

Bachelor of Science/ English

Concentration in British literature