Radeyah Jamal

Results-driven healthcare administration professional with 10+ years of experience in healthcare operations, patient access, transportation coordination, executive support, and administrative management. Experienced in remote communication, data tracking, scheduling, payroll support, insurance verification, and healthcare program coordination. Strong background working within hospital systems, collaborating with leadership, and managing high-volume administrative workflows.

Skilled in Microsoft Office Suite, ADP Payroll, EMR systems, data reporting, and customer service.

Uber Health/LISC Grant Coordinator – Transportation Services - Newark Beth Israel Medical Center - Newark, NJ

(2023-01)

• Coordinate implementation and daily operations of Uber Health transportation services for patients and healthcare staff.
• Track ride utilization, collect operational data, monitor program progress, and prepare reports for senior leadership.
• Collaborate with Assistant Vice President of Operations to support departmental goals and workflow efficiency.
• Process payroll using ADP software and maintain employee administrative records.
• Coordinate onboarding tasks including security access and system permissions for new employees.

Patient Access Representative - Newark Beth Israel Medical Center - Newark, NJ

(2018-01 - 2023-12)

• Verified patient insurance coverage, processed registrations, and collected copayments in a fast-paced hospital environment.
• Ensured accurate patient documentation and compliance with healthcare regulations and billing procedures.
• Performed data tracking, reporting, and analysis to support departmental operations.
• Registered over 1,000 RWJBarnabas Health employees for COVID-19 testing initiatives.

Manager - The Blackseed Shop - Georgetown, Guyana

(2014-01 - 2018-12)

• Supervised daily business operations and conducted team meetings to improve productivity.
• Managed employee coaching, customer escalations, and operational workflow improvements.

Lead Pharmacy Technician / Shift Supervisor - CVS Pharmacy - Brooklyn, NY

(2011-01 - 2014-12)

• Verified insurance benefits and coordinated medication refill requests with physicians.
• Managed inbound and outbound calls while maintaining accurate customer records.

Executive Assistant - Arab Open University - Al Madinah, Saudi Arabia

(2008-01 - 2011-12)

• Provided executive-level administrative support including calendar management, meeting coordination, and travel arrangements.
• Prepared reports, presentations, correspondence, and maintained office filing systems.

Master of Science - Healthcare Management - Thomas Edison State University (2026-12)

Bachelor of Science - Healthcare Management - Thomas Edison State University (2025-12)

Associate Degree - General Science - Essex County College (2022-12)