Emma Higgins

Direct end-to-end visual strategy brand identity, and media production across digital and social media channels Produces commercial and corporate event photography for clients including Grant Miller Photography (CeraWeek), High Museum of Art, & Girl Scouts of America Lead social media content strategy, design, and digital content for Winding Staircase Sober Living facility to build brand presence and engagement

Creative Director & Lead Photographer at Higgins Studios (2025-09 – Present)

• Direct end-to-end visual strategy brand identity, and media production across digital and social media channels
• Produces commercial and corporate event photography for clients including Grant Miller Photography (CeraWeek), High Museum of Art, & Girl Scouts of America
• Lead social media content strategy, design, and digital content for Winding Staircase Sober Living facility to build brand presence and engagement
• Execute specialized portraiture and lifestyle photography in partnership with Fem Force Photography while directing client projects across wedding, nature, and street photography
• Donate creative & photography services to local non-profit organizations

Program Management Specialist / Business Development Analyst at Delta Flight Products (2023-11 – 2025-09)

• Supported 5 Program Managers across 10+ active programs, ensuring smooth day-to-day execution and issue resolution
• Coordinated cross-functionally with Supply Chain, Production, Planning, and Warehouse teams to support on-time customer delivery
• Compiled and analyzed monthly cost data to support weekly SIOP meetings and leadership decision-making
• Partnered with department leaders to create and present Monthly Performance Reviews for internal and customer stakeholders
• Supported twice-weekly backlog meetings, tracking risks, priorities, and mitigation actions
• Maintained strong working relationships with Delta Air Lines Program Managers and third-party customers
• Managed all incoming sales orders and NREs, monitoring schedules, milestones, and payments in collaboration with Finance
• Developed business cases for new product innovations, presenting recommendations to Delta Air Lines and potential third-party customers

Customer Support Coordinator at Delta Flight Products (2023-02 – 2023-11)

• Managed aircraft parts requirements for Delta Air Lines and third-party customers, supporting MELs and preventing AOG events
• Coordinated with Production and Supply Chain to ensure on-time delivery and proactively address schedule changes
• Participated in daily Delta support meetings, providing visibility into upcoming needs and risks
• Oversaw on-time monthly IFE content delivery to Delta Air Lines
• Managed Return Material Authorizations (RMA), ensuring accurate replacement, tracking, and final disposition

Placard / Repair Station Technician at Delta Flight Products (2022-01 – 2023-02)

• Managed aircraft parts requirements for Delta Air Lines and third-party customers, supporting MELs and preventing AOG events
• Coordinated with Production and Supply Chain to ensure on-time delivery and proactively address schedule changes
• Participated in daily Delta support meetings, providing visibility into upcoming needs and risks
• Oversaw on-time monthly IFE content delivery to Delta Air Lines
• Managed Return Material Authorizations (RMA), ensuring accurate replacement, tracking, and final disposition

Project Designer at Moda Flors & Interiors (2020-08 – 2022-01)

• Managed aircraft parts requirements for Delta Air Lines and third-party customers, supporting MELs and preventing AOG events
• Coordinated with Production and Supply Chain to ensure on-time delivery and proactively address schedule changes
• Participated in daily Delta support meetings, providing visibility into upcoming needs and risks
• Oversaw on-time monthly IFE content delivery to Delta Air Lines
• Managed Return Material Authorizations (RMA), ensuring accurate replacement, tracking, and final disposition

Concept Designer at Interface (2017-02 – 2020-08)

• Created custom design deliverables through cross-functional collaboration for multiple market segments
• Facilitated communication between clients, sales representatives, designers, and end users
• Led design presentations and consultations
• Produced accurate product quantity estimates and installation drawings

Design Studios Coordinator at Atlanta Decorative Arts Center (2015-10 – 2017-02)

• Created custom design deliverables through cross-functional collaboration for multiple market segments
• Facilitated communication between clients, sales representatives, designers, and end users
• Led design presentations and consultations
• Produced accurate product quantity estimates and installation drawings

Bachelor of Fine Arts (Honors) in Graphic Design & Photography – LaGrange College (2013)