Emma Swanson

Young professional seeking jobs in real estate, marketing, or sales positions in Charlotte, NC.

Goosehead Insurance Charlotte, NC

Account Executive June 2025 – Present

• Generated $512,645 in written premiums by selling 270+ personal lines policies across property and casualty products such as home, auto, and life insurance.
• Averaged $10.2K/month in new business revenue while consistently exceeding quarterly sales goals.
• Built and managed a 30+ referral partner network, driving consistent pipeline growth and new client acquisition.
• Utilized Salesforce CRM to manage pipeline activity, track client interactions, and drive full-cycle sales from lead generation to close while managing a high-volume book of business.
• Achieved 95% client retention through consultative selling and strong relationship management.

HOTWORX Columbia, SC

Trainer Sales Associate February 2024 – June 2025

• Utilize franchise-tailored CRM system daily to perform client outreach efforts via call, text, and email to weekly minimum of 90 potential clients.
• Drive monthly sales by leveraging persuasive sales techniques to convert an average of 75 new HOTWORX memberships and generate $12,000 in retail revenue through strategic upselling.
• Greet members/clients, lead studio tours, conduct new member orientations, answer phone calls, and aid daily customer service needs for 500+ active members.

D.R. Horton Charlotte, NC

Sales Intern May 2024 – August 2024

• Support D.R. Horton’s core business functions rotationally shadowing land, construction, purchasing, marketing, and sales departments fostering cross-departmental collaboration.
• Utilize Zillow, DHI Sales, Canopy MLS, and CRM programs to manage property listings, client relations, and increase market visibility.
• Assist sales team in daily functions of model home sales floor via showing homes, updating signage, auditing websites, and updating inventory flyers weekly.

Tru by Hilton Seneca, SC

Guest Service Representative May 2022 – August 2023

• Greet and register/check out, arrange room assignments, and maintain guest privacy on 98-room property for average 60-100 guests daily with Hilton OnQ System.
• Curate a hospitable atmosphere for guests throughout the duration of stay, receiving 98% positive mentions via franchise tailored SALT reviews.

EDUCATION

University of South Carolina, Darla Moore School of Business Columbia, SC

Bachelor of Science, Business Administration May 2025

Major: Marketing

GPA: 3.5

Awards: Dean’s List (multiple recipient), South Carolina LIFE Scholarship, The Reserve at Lake Keowee Charitable Education Scholarship

Study Abroad: Brussels & Antwerp, Belgium, & Paris, France

Business Opportunities in the European Market May 2023

• Examine the function of businesses in the Eurozone in relation to the ongoing economic troubles of the region.
• Develop an understanding of recent advancements in European economic policy and practice.

CLUBS & CERTIFICATIONS:

• Carolina Sales Institute Club Oct 2024 – May 2025

Polishing professional sales skills through sales competitions, role plays, and networking events with leading industries.

• Certified Professional Sales Person (CPSP) October 2024

Forty-five-day sales behavior challenge awarded by National Association of Sales Professionals (NASP).

• SmartFox AI and Salesforce CRM Certification November 2024

Salesforce CRM and SmartFox sales process and analysis tools.