Eric Cathcart

Dedicated healthcare and operations professional with 10+ years of experience supporting patient care, perioperative services, dispatch coordination, administrative operations, and customer service. Proven ability to thrive in fast-paced environments while maintaining accuracy, professionalism, and exceptional communication. Experienced with scheduling, documentation, Microsoft Office, Google Workspace, and collaborating with multidisciplinary teams.

Known for adaptability, organization, and a strong work ethic. Seeking a remote administrative, healthcare support, or customer service role where operational excellence and attention to detail are valued.

Perioperative Technician - Mount Sinai Hospital – Chicago - Chicago, IL

(2026-01)

Support daily surgical operations in a fast-paced healthcare environment.

• Prepare operating rooms and maintain equipment readiness.
• Coordinate patient movement while maintaining safety and confidentiality.
• Collaborate with multidisciplinary teams to maintain efficient workflow.

School Bus Driver / Dispatcher - Sunrise Bus Transportation

(2021-07 - 2025-11)

• Coordinated transportation routes using Bytecurve software.
• Monitored driver locations and optimized route efficiency.
• Communicated with drivers, schools, and parents to resolve operational issues.
• Maintained compliance with transportation regulations and safety standards.

Patient Transport - University of Chicago Medicine

(2021-06 - 2024-08)

• Transported patients throughout the hospital safely and efficiently.
• Worked closely with nurses and physicians to support patient care.
• Delivered medical equipment and supplies to patient care areas.
• Assisted Emergency Department staff during periods of high patient volume.
• Maintained patient confidentiality while providing compassionate service.

Lead Patient Transport - Mercy Hospital / Trinity Health

(2018-01 - 2021-05)

Led patient transport operations while maintaining exceptional patient care.

• Assisted in coordinating transport requests across multiple hospital departments.
• Trained and supported new transport team members.
• Ensured timely patient movement to support hospital workflow.
• Assisted leadership with maintaining departmental efficiency.

Administrative Assistant / Office Assistant - @Properties LLC

(2012-04 - 2015-12)

• Scheduled meetings and managed calendars for loan officers and brokers.
• Created proposals, reports, presentations, and office documentation.
• Maintained organized filing systems and office records.
• Assisted with daily office operations using Microsoft Office Suite.
• Provided administrative support to improve office efficiency.

South Carolina State University (2009 - 2011)

High School Diploma - John Marshall Harlan Career Academy