Erica Voss

Results-oriented professional with over 20 years of experience in litigation support, data analysis, legal technology, and executive administration. Proven ability to maintain data integrity, manage complex information, support legal teams, coordinate multiple priorities, and communicate effectively with clients and professionals in fast-paced environments.

Litigation Support Specialist at Greentree Legal (2026-01 – Present)

• Manage civil litigation and foreclosure cases from referral through process server coordination, case closure, and final billing.
• Enter and maintain accurate case information and ensure documentation is complete, organized, and compliant with applicable state requirements.
• Assign and coordinate process servers, monitor service deadlines, troubleshoot service issues, and arrange reattempts when needed.
• Communicate with clients, vendors, and court clerks regarding case status, service requirements, and documentation.
• Prepare affidavits and other legal documentation; conduct skip traces when necessary to locate individuals for service.
• Prioritize exceptions and aged files using case management/CRM systems and maintain efficient case progression.

In-Home Daycare (2022-01 – 2026-03)

• Managed daily schedules and routines for children ranging from 3 months to 5 years old.
• Implemented behavioral interventions and supported development of prosocial, gross motor, and fine motor skills.
• Provided instruction and skill development in receptive commands, sign language, imitation, and matching.
• Maintained a safe, organized, and engaging environment while effectively managing multiple priorities.

eDiscovery Analyst/Litigation at Dinsmore & Shohl LLP (2010-11 – 2021-11)

• Performed OSINT, eDiscovery research, and forensic support for litigation matters.
• Created and maintained discovery databases in ViewPoint and deposition, exhibit, and video databases in TextMap.
• Maintained litigation materials and discovery retention databases; provided eBrief support and case law research.
• Designed trial presentations and exhibits and provided trial support using Trial Director, PowerPoint, and Prezi.
• Captured and preserved social media using X1, Page Vault, and Skopenow; performed video and photo editing/enhancement.
• Provided general litigation support to more than 650 attorneys.

Marketing/Graphic Design at Dinsmore & Shohl LLP (2008-05 – 2010-11)

• Created and designed law firm advertisements and marketing materials.
• Organized firm events and trainings and assisted attorneys with obtaining CLE credits.
• Performed marketing and public relations duties, including firm alerts.

Word Processing/Data Management at Montgomery Co MR/DD (2004-09 – 2008-05)

• Maintained and filed documents for more than 1,000 consumer files.
• Assisted 35 Service and Support Administrators with file and database maintenance.
• Disseminated Individual Support Plans and gathered documentation for files and referrals.
• Assisted in developing filing procedures consistent with HIPAA and CARF guidelines.

Executive Marketing Assistant at Cincinnati Children's Hospital (2002-10 – 2003-12)

• Maintained the Marketing and Communications departmental budget.
• Supported the Vice President of Marketing and Communications.
• Designed an invoice tracking system in Excel and supported PowerPoint templates on the intranet.

Technical Assistant/Graphic Design at NFO Market Research (1999-03 – 2001-08)

• Compiled data for qualitative and quantitative research in PowerPoint.
• Designed backgrounds, business cards, and other materials using Illustrator, Photoshop, and Quark.
• Established comprehensive research questionnaire layouts.

High School Diploma – Batavia High School (1997)