JP Morgan Chase • Associate Banker – Member Experience (AB-ME) Georgetown, TX • 04/2025- Present
- Delivered exceptional customer service by assisting clients with banking transactions, account inquiries, and personalized financial solutions.
- Opened new personal checking and savings accounts for individuals, ensuring accuracy, compliance, and a seamless onboarding experience.
- Educated customers on digital banking tools and promoted Chase’s mobile and online services to enhance accessibility and convenience.
- Supported daily branch operations and maintained strict adherence to banking regulations and security procedures.
- Collaborated with team members to achieve branch sales goals and uphold a professional, customer-focused environment.
- Maintained confidentiality of client information and built lasting relationships through trust and integrity.
Hopewell Health Center • Medical Front Office Specialist Reynoldsburg, OH • 02/2024-
10/2024
- Scheduled appointments for physicians and physician assistants.
- Inquired and processed patients’ health insurance.
- Maintained patient records: Retrieving patient files, inserting new records, and updating patient information.
- Arranged hospital admissions, provided referrals, and scheduled appointments for medical tests and lab work for patients as needed.
