Esmeralda Cuevas

Proactive, friendly, and organized individual dedicated to providing excellent service with love and care. Passionate about contributing to dynamic work environments and promoting team efficiency and positive energy.

Housekeeping Attendant - Sunscape Resort

(2023-01 - 2026-01)

• Performed daily cleaning, sanitizing, and organization of guest rooms and common areas.
• Restocked linens, amenities, and supplies according to hotel standards.
• Identified and reported maintenance or safety issues to supervisors.
• Worked efficiently to meet daily room quotas and quality expectations.
• Worked efficiently in fast-paced, high-volume environments.
• Follow OSHA guidelines and infection control procedures
• Assist with laundry operations when required
• Provide excellent customer service and respond to guest requests promptly

Housekeeping - Hotel Barcelo – Punta Cana

(2021-01 - 2023-01)

Hospitality Support Associate

• Vacuum cleaners
• Mops and cleaning carts
• Disinfectants and cleaning chemicals
• Laundry machines
• Personal Protective Equipment (PPE)
• Restock housekeeping carts and supply closets
• Remove trash, dirty linens, and waste materials following safety procedures
• Inspect rooms to ensure quality standards and readiness for guest check-in
• Report maintenance issues and safety hazards to management

Housekeeping and Cook - AC Hotel by Marriott-Punta Cana

(2020-01 - 2021-01)

• Assisted housekeeping and hotel operations during high-occupancy periods.
• Supported room readiness for daily guest check-ins.
• Maintained cleanliness of guest rooms and public areas following Marriott brand standards and safety procedures.
• Assisted with food preparation, grilling, sautéing, frying, and plating.
• Monitored food quality, portion sizes, and presentation standards.
• Ensured food quality, portion control, and proper food presentation.
• Worked efficiently in fast-paced, high-volume environments.
• Collaborated effectively as part of a team in a professional kitchen environment.

Team Member- Food Service - Six Flags Great America - Chicago Illinois

(2018-01 - 2018-12)

• Provided customer service in a fast-paced environment
• Maintained cleanliness and safety standards
• Supported daily operations.

Student - Odontology - Autonomous University of Santo Domingo