Sandisiwe Mdluli

Highly motivated hospitality professional with hands-on experience in maintaining cleanliness and high standards in guest rooms and public areas. Seeking a Cruise Ship position where I can bring strong housekeeping expertise, exceptional attention to detail, and a proactive, service-driven attitude to a fast-paced international environment. Known for reliability, efficiency, and a strong commitment to guest comfort and safety, I am eager to contribute to delivering world-class onboard experiences and ensuring consistently high standards of cleanliness and hospitality.

HOTEL HOUSEKEEPING SUPERVISOR - MARRIOT HOTEL, JOHANNESBURG - Johannesburg

(2021-01)

• Greet guests in a friendly and professional manner while providing assistance and ensuring a positive guest experience.
• Clean and prepare guest rooms to meet hotel cleanliness and quality standards.
• Make beds, change linens, and replace towels and guest amenities.
• Vacuum, dust, sweep, and sanitize guest rooms, bathrooms, and assigned areas.
• Inspect rooms to ensure they are clean, organized, and ready for occupancy.
• Replenish housekeeping supplies and room amenities as needed.
• Report maintenance issues, damages, and lost-and-found items to supervisors.
• Respond promptly and professionally to guest requests and inquiries.
• Maintain high standards of hygiene, safety, and cleanliness.
• Handle guest belongings with care and respect confidentiality.
• Greeted guests in a friendly smile and polite manner when entering or exiting a room.
• Dusted, made beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenished rooms with supplies.
• Maintained proper usage of cleaning supplies and equipment.
• Kept linen closets, supply closet and landing organized and clean.
• Emptied vacuum cleaner each time when it is nearly full.
• Offered assistance to guest and colleagues in a courteous manner.
• Used hands to lift, carry, or pull objects that may be heavy.
• Submitted instantly and turn over to security any lost and found items.

HOUSEKEEPER - TROUTRBEK RESORT

(2018-01 - 2020-12)

• Greeted guests in a friendly smile and polite manner when entering or exiting a room.
• Dusted, made beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenished rooms with supplies.
• Maintained proper usage of cleaning supplies and equipment.
• Kept linen closets, supply closet and landing organized and clean.
• Emptied vacuum cleaner each time when it is nearly full.
• Offered assistance to guest and colleagues in a courteous manner.
• Used hands to lift, carry, or pull objects that may be heavy.
• Submitted instantly and turn over to security any lost and found items.

High School Certificate - Zenzele Secondary School