
Essync Lenai Coker
Customer Service & Hospitality
Talent
DeRidderMember since July 10, 2026
Customer ServiceHospitalityPhone etiquetteProblem Solving
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Customer ServiceHospitalityPhone etiquetteProblem Solving
About
Friendly and customer-focused hospitality professional with experience in food service, housekeeping, retail, and community service. Skilled at building rapport, delivering exceptional guest experiences, handling cash, and thriving in fast-paced environments. Currently pursuing a Veterinary Technician degree, demonstrating dedication, reliability, and a strong work ethic with a genuine passion for helping others.
Experience
Crew Trainer at McDonald's (2024 – Present)
- Trained new team members on customer service, daily operations, and company standards.
- Supported efficient workflows while maintaining accuracy, teamwork, and a positive guest experience.
Housekeeping at Target Hospitality (2021)
- Maintained clean, organized, and welcoming guest environments while following safety and sanitation standards.
- Demonstrated attention to detail, reliability, and strong time management in a fast-paced setting.
Hostess & Cashier at Buffalo Wild Wings (2018)
- Welcomed guests, managed seating, and provided attentive service in a high-volume restaurant environment.
- Handled guest requests, payments, and concerns while ensuring a positive dining experience.
Education
Bachelors in Veterinary Tech – Penn Foster University (2025– current )
Skills
Customer Service & Hospitality