
Esther Archangels
Versatile and dependable professional with proven experience as a Cook and Customer Service Representative
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About
Versatile and dependable professional with proven experience as a Cook and Customer Service Representative. Skilled in food preparation, customer support, and bilingual communication (English/Spanish). Strong multitasker with excellent attention to detail, time management, and organizational skills. Adept at working in fast-paced environments and providing quality service. Seeking to apply my experience and language skills in roles such as Cook, Bilingual Interpreter, or Clerk.
Experience
Event Cook - Pro Events - Dallas, TX
- Prepared and served high-quality meals in fast-paced event environments, following food safety and sanitation standards.
- Collaborated with chefs, servers, and event staff to ensure efficient and timely food service during events.
- Communicated with clients and guests to prioritize dietary needs, special requests, and last-minute changes.
- Maintained a clean and professional appearance while adapting to various venues and event setups.
- Assisted with post-event breakdown, including equipment cleaning, waste disposal, and site organization.
Customer Service Representative - Kelly Co. - Grapevine, TX
- Collaborated with cross-functional teams (copywriters, producers, account managers) to support integrated marketing efforts across multiple channels.
- Responded to customer inquiries via phone and email, ensuring prompt, accurate, and professional communication.
- Provided product and service information, resolved issues, and ensured high customer satisfaction.
- Maintained detailed records of customer interactions and feedback using CRM systems.
- Communicated key updates to management, supporting data-driven decision-making and process improvement.
Education
High school diploma - Crossroads High School
Some college - OB/GYN - Tarrant County College



