Ethen Lynch
SERVICE ADVISOR
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About
Motivated automotive professional with over six years of experience in customer service, service advising, automotive parts operations, vehicle detailing, and landscaping/construction. Experienced in managing repair orders, conducting vehicle inspections, sourcing automotive parts, and building strong customer relationships. Proficient with Reynolds & Reynolds and ALLDATA software.
Known for strong communication skills, attention to detail, and delivering exceptional customer service in fast-paced environments.
Experience
SERVICE ADVISOR - Lake Ford - Lewistown, PA
(2025-11 - 2026-05)
- Served as the primary point of contact for customers seeking vehicle maintenance and repair services.
- Conducted vehicle walkarounds and documented customer concerns, vehicle condition, and recommended services.
- Created and managed repair orders while maintaining accurate service records.
- Utilized ALLDATA to assist with vehicle repair information and service recommendations.
- Communicated repair recommendations, maintenance needs, and cost estimates to customers.
- Coordinated workflow between customers, technicians, and parts departments to ensure timely repairs.
PARTS ASSOCIATE - Blaise Alexander Chevrolet - Selinsgrove, PA
(2024-11 - 2025-02)
- Researched and sourced OEM and aftermarket automotive parts.
- Prepared accurate parts quotes and verified part compatibility.
- Coordinated with manufacturers and dealerships to locate specialized parts.
- Managed inventory and operated forklifts safely.
SERVICE ADVISOR - Blaise Alexander Chevrolet - Selinsgrove, PA
(2022-11 - 2024-11)
- Assisted customers throughout the service process from check-in through delivery.
- Performed vehicle walkarounds and documented maintenance needs and concerns.
- Created repair orders using Reynolds & Reynolds.
- Communicated estimates and repair updates to customers.
- Coordinated with technicians to ensure efficient repairs.
LANDSCAPER / HARDSCAPE LABORER - A New Design Landscape & Stone, Inc.
(2021-04 - 2022-01)
- Performed residential and commercial landscaping.
- Installed patios, retaining walls, walkways, and driveways.
- Operated skid steers and other equipment.
- Assisted with concrete placement, grading, and site preparation.
AUTOMOTIVE DETAILER - Register Chevrolet - Thompsontown, PA
(2019-03 - 2021-04)
- Performed complete interior and exterior vehicle detailing.
- Conducted quality inspections and prepared vehicles for delivery.
- Applied waxes, protectants, and finishing products.
Education
High School Diploma - Juniata High School (2020) Mifflintown, PA
