Eunice Re

Greeted and checked in patients in a high volume hospital setting Scheduled appointments and coordinated patient flow across departments Verified insurance information and updated patient records in EMR systems

Front desk Medical assistant - The Mount Sinai Hospital New York - New York

(2024-01 - 2025-12)

• Greeted and checked in patients in a high volume hospital setting
• Scheduled appointments and coordinated patient flow across departments
• Verified insurance information and updated patient records in EMR systems
• Answered multi line phones and addressed patient inquiries professionally

Front Desk medical assistant - NYC Health + Hospitals / Metropolitan Hospital New York - New York

(2023-01 - 2024-12)

• Assisted with patient registration, check in, and discharge processes
• Managed appointment scheduling and referral documentation
• Provided front line customer service in a busy public hospital environment

Medical Reception - Hospital of Pavia (Ospedale San Matteo) - Pavia, Italy

(2022-01 - 2023-12)

• Welcomed patients and coordinated front desk operations
• Scheduled visits and assisted with administrative medical