Fanny Mariano
Customer service
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About
"I am an excellent communicator. I pride myself on making sure people have the right information because it drives better results. Most business issues stem from poor communication, so I feel responsible for keeping everyone on the same page. These skills helped increase my client retention rate by more than 40% in a year and helped the team deliver 100% of our projects by the original deadline.
Experience
“ Highly motivated Customer Service Representative with 2 years of experience providing excellent customer service and support. Proven track record of resolving customer complaints and increasing customer satisfaction by 20%. Possess excellent communication, problem-solving, and organizational skills, as well as an aptitude for quickly learning new technologies.
