Scheduling & Planning Manager - FLIK - Evanston, IL
(2018-08)
- Directed daily planning and scheduling for food service operations and large-scale conferences.
- Managed cross-functional teams and vendors to ensure seamless execution.
- Developed detailed schedules, timelines, and resource plans to maximize efficiency.
- Ensured compliance with operational procedures using Opera, 25Live, and EMS systems.
- Led weekly meetings to align internal teams and review program updates.
- Delivered post-event debriefs and maintained client relationships.
- Mentored staff in scheduling best practices and operational excellence.
- Demonstrated flexibility by supporting evening, weekend, and overtime shifts.
Front Desk Receptionist - Kellogg School of Management, ARAMARK - Evanston, IL
(2001-05 - 2018-08)
- Authored employee handbooks and security policies.
- Trained and supervised staff in scheduling and front desk operations.
- Operated communication systems and managed guest services.
- Handled reservations, billing, and nightly audits.
- Resolved customer service issues and maintained detailed records.
- Provided recommendations and support for guest needs and logistics.
Cashier (Seasonal) - Kohl's - Round Lake Beach, IL
(2025-10 - 2026-01)
- Greeted customers warmly and provided excellent customer service.
- Scanned and processed customer purchases accurately and efficiently.
- Handled cash, credit, and debit transactions, ensuring accuracy.
- Applied discounts, coupons, and promotions as applicable.
- Assisted customers with questions, returns, and exchanges.
- Bagged merchandise and ensured customer purchases were handled with care.
- Maintained a clean and organized checkout area.
- Adhered to all store policies and procedures, including safety protocols.
- Effectively managed time to accomplish various tasks promptly.
- Consistently completed all assigned duties efficiently during each shift.
- Skillfully juggled a variety of responsibilities, including helping customers, restocking merchandise, and keeping the checkout area neat, demonstrating excellent multitasking skills.
