Franklyn Van Dam

Hi, I'm a Digital Content Creator, Writer, Customer Service Representative, Virtual Assistant, Data Entry Clerk, and Content Creator. I'm a versatile and experienced individual with a passion for creating and managing digital content. I have a proven track record of success in helping businesses to achieve their online marketing goals.

I'm skilled in a variety of areas, including:

• Writing and editing blog posts, articles, and other types of digital content
• Managing social media accounts and creating engaging content
• Providing excellent customer service and support
• Completing virtual assistant tasks such as scheduling appointments, managing email, and creating presentations
• Entering data accurately and efficiently

I'm excited to use my skills and experience to help you to achieve your online marketing goals. Please feel free to contact me to discuss your specific needs.

Digital Content Creator

Company: Microsoft, Google, Facebook

Position: Digital Content Creator

Dates: 2012 - Present

Responsibilities:

• Wrote and edited blog posts, articles, and other types of digital content for the company's website and social media accounts.
• Managed social media accounts and created engaging content.
• Collaborated with other departments to develop and implement content marketing strategies.
• Tracked and analyzed website traffic and social media engagement.

Company: Microsoft Smart

Position: Freelance Writer

Dates: 2015 - Present

Responsibilities:

• Wrote articles and blog posts on a variety of topics for a variety of publications.
• Edited and proofread content for clients.
• Worked with clients to develop and implement content marketing strategies.

Company: The Dutchman

Position: Customer Service Representative

Dates: 2008 - 2012

Responsibilities:

• Provided excellent customer service and support to customers via phone, email, and chat.
• Resolved customer issues in a timely and efficient manner.
• Upsold and cross-sold products and services to customers.

Company: Above All Incorporated

Position: Virtual Assistant

Dates: 2013 - 2015

Responsibilities:

• Scheduled appointments, managed email, and created presentations for clients.
• Entered data accurately and efficiently.
• Researched and compiled information for clients.
• Provided administrative support to clients.

Company: Data Entry Solutions

Position: Data Entry Clerk

Dates: 2006 - 2008

Responsibilities:

• Entered data accurately and efficiently into company databases.
• Verified data for accuracy.
• Processed and organized data.

Company: W.D.A. LLC

Position: Web Designer

Dates: 2010 - 2012

Responsibilities:

• Designed and developed websites for clients.
• Worked with clients to develop and implement website design strategies.
• Optimized websites for search engines.

Autodidact with a voracious appetite for knowledge and a daily commitment to learning.