Fredie Ubera

Seeking a challenging position in luxury hospitality where I can utilize my butler and concierge experience to deliver outstanding guest experiences.

Head Butler at Royal Family (2018-06 – Present)

Head Butler overseeing daily household operations, staff management, guest services, and travel coordination for a private royal family

• Oversee daily household operations and staff
• Manage schedules, inventory and supplies
• Coordinate guest arrivals, departures and request
• Ensure high end service and hospitality
• Accompany guest to the receiving guest room
• Lead and train butler and household staff
• Maintain high service standards and protocols
• Coordinate with chefs and kitchen staff for smooth service
• Ensure seamless execution and high service
• Maintain household security and confidentiality
• Coordinate with vendors and service providers
• Attend to family's personal needs and preferences
• Reports concerns from the employers to household staffs
• Preparing things for travels local or abroad of the employers
• Coordinate who's in charge for ticketing for proper timing schedules flight

Housekeeping staff, Head Waiter, Assistant Butler at Royal Family (2011-02 – 2017-09)

Multi-role position managing housekeeping, wait staff leadership, and butler assistance for royal family household

• Ensure tables are set, served and cleared efficiently
• Lead wait staff team to deliver exceptional dining service
• Coordinate with the chefs and teams for smooth service
• Train and mentor with staff, manage schedules, breaks, and performance
• Handle special request dietary needs, and VIP guest
• Assist the butler for preparing things for travels of the employers
• Coordinate with the housekeeping staff and help to secure cleanliness areas

Salesman at Ever Gotesco Mall (2006-03 – 2006-06)

Retail salesman responsible for customer service, sales tracking, and store operations

• Assist customers, answer questions, and make sales
• Provide excellent customers service and build relationships
• Stay up to date on products, promotions, and policies
• Track sales performance and identify opportunities
• Maintain a clean, organized and visually appealing store
• Restock merchandise and process transactions
• Participate in promotional activities and events
• Create attractive displays and visual merchandising
• Report sales performance and insights to management

Hobbyist / Salesman at Bio - Research (2004-08 – 2005-01)

Pet shop worker handling animal care, customer service, and inventory management

• Monitor animal health and reports concerns
• Feed, water and provide basic care for animals and aquatic fish
• Assist customers with pet selections and supplies
• Manage stock level of pet food, supplies, and accessories and ensure display areas are clean and well-stocked
• Clean and maintain shop areas, tanks, and equipment
• Engage with costumer and promote products
• Handle with animals safely and humanly

Utility man at Ski - Kg join Venture (2003-09 – 2004-04)

General maintenance and office support staff responsible for cleanliness, repairs, and inventory management

• Perform general maintenance and repairs in the office
• Ensure high standards of cleanliness and hygiene's
• Help with setup and meetings and events
• Ensure office areas are safe and secure
• Restocks office supplies and materials and manage inventory and place orders as needed
• Perform other tasks as assigned by management or supervisor

Utility Man at National Bookstore (2003-01 – 2003-06)

Warehouse and inventory support staff handling shipment verification, storage, and order fulfillment

• Verify incoming shipments against purchase orders
• Inspect goods for damage or discrepancies
• Label and store items in designated areas
• Maintain accurate records of inventory movements
• Pick and pack orders accurately and efficiently and ensure orders are complete and meet quality standards
• Collaborate with the team members to meet goals

Bachelor of Science in Business Administration – Lyceum Northern Luzon (2000-01 – 2002-12)