Head Butler at Royal Family (2018-06 – Present)
Head Butler overseeing daily household operations, staff management, guest services, and travel coordination for a private royal family
- Oversee daily household operations and staff
- Manage schedules, inventory and supplies
- Coordinate guest arrivals, departures and request
- Ensure high end service and hospitality
- Accompany guest to the receiving guest room
- Lead and train butler and household staff
- Maintain high service standards and protocols
- Coordinate with chefs and kitchen staff for smooth service
- Ensure seamless execution and high service
- Maintain household security and confidentiality
- Coordinate with vendors and service providers
- Attend to family's personal needs and preferences
- Reports concerns from the employers to household staffs
- Preparing things for travels local or abroad of the employers
- Coordinate who's in charge for ticketing for proper timing schedules flight
Housekeeping staff, Head Waiter, Assistant Butler at Royal Family (2011-02 – 2017-09)
Multi-role position managing housekeeping, wait staff leadership, and butler assistance for royal family household
- Ensure tables are set, served and cleared efficiently
- Lead wait staff team to deliver exceptional dining service
- Coordinate with the chefs and teams for smooth service
- Train and mentor with staff, manage schedules, breaks, and performance
- Handle special request dietary needs, and VIP guest
- Assist the butler for preparing things for travels of the employers
- Coordinate with the housekeeping staff and help to secure cleanliness areas
Salesman at Ever Gotesco Mall (2006-03 – 2006-06)
Retail salesman responsible for customer service, sales tracking, and store operations
- Assist customers, answer questions, and make sales
- Provide excellent customers service and build relationships
- Stay up to date on products, promotions, and policies
- Track sales performance and identify opportunities
- Maintain a clean, organized and visually appealing store
- Restock merchandise and process transactions
- Participate in promotional activities and events
- Create attractive displays and visual merchandising
- Report sales performance and insights to management
Hobbyist / Salesman at Bio - Research (2004-08 – 2005-01)
Pet shop worker handling animal care, customer service, and inventory management
- Monitor animal health and reports concerns
- Feed, water and provide basic care for animals and aquatic fish
- Assist customers with pet selections and supplies
- Manage stock level of pet food, supplies, and accessories and ensure display areas are clean and well-stocked
- Clean and maintain shop areas, tanks, and equipment
- Engage with costumer and promote products
- Handle with animals safely and humanly
Utility man at Ski - Kg join Venture (2003-09 – 2004-04)
General maintenance and office support staff responsible for cleanliness, repairs, and inventory management
- Perform general maintenance and repairs in the office
- Ensure high standards of cleanliness and hygiene's
- Help with setup and meetings and events
- Ensure office areas are safe and secure
- Restocks office supplies and materials and manage inventory and place orders as needed
- Perform other tasks as assigned by management or supervisor
Utility Man at National Bookstore (2003-01 – 2003-06)
Warehouse and inventory support staff handling shipment verification, storage, and order fulfillment
- Verify incoming shipments against purchase orders
- Inspect goods for damage or discrepancies
- Label and store items in designated areas
- Maintain accurate records of inventory movements
- Pick and pack orders accurately and efficiently and ensure orders are complete and meet quality standards
- Collaborate with the team members to meet goals
