Gabby Lv

Administrative and healthcare professional with more than 12 years of experience in clinical coordination, operational supervision, and medical administrative background in staff management, administrative operations, medical records management, regulatory compliance, and patient-centered care. Recognized for leadership, organization, confidentiality, and adaptability in multifaceted and high-demand environments.

Clinic Care Coordinator - Ochsner LSU Health - Monroe, Louisiana, USA

(2023 - 2025)

• Oversaw daily clinic operations to ensure safe, efficient, and patient-centered healthcare delivery.
• Coordinated communication among medical staff, administrative teams, and patients to improve workflow and clinical outcomes.
• Ensured compliance with healthcare regulations and protocols, including HIPAA standards.
• Supervised clinical personnel while promoting effective communication and organizational standards.
• Managed and coordinated clinical result follow-up under physician supervision.
• Contributed to continuity of care, allowing providers to focus on patient treatment.

Shift Supervisor - Refugee Resettlement & Immigration Program - Devereux, Victoria, Texas

(2018 - 2021)

• Coordinated daily operations, schedules, and legal and medical appointments.
• Supervised and delegated responsibilities to a team of more than 20 employees.
• Managed confidential physical and digital records in compliance with federal regulations.
• Maintained and optimized office and shelter inventory systems.
• Monitored administrative expenses and resource utilization.
• Resolved employee and client concerns professionally and efficiently.
• Supported meetings, training sessions, interviews, and conferences.
• Oversaw medication administration and client wellness monitoring, ensuring proper incident reporting.

Administrative & Clinical Medical Assistant - Community Care - Austin, Texas

(2007 - 2011)

• Managed confidential patient information in compliance with state and federal regulations.
• Registered and updated patient insurance, eligibility, and demographic information in EMR systems.
• Processed copayments and patient account transactions.
• Prepared and reviewed medical records before appointments.
• Recorded vital signs, patient histories, and visit reasons in EMR systems.
• Educated patients and families regarding treatments and procedures.

Pre-Nursing Studies, Anatomy & Physiology, Pharmacology, Sociology, Psychology, Government, History, and Microsoft Office – Victoria College (2015-01 – 2018-01)

Technical Program in Administrative & Clinical Medical Assistant – Gary Job Corps, San Marcos, Texas (2007-01 – 2007-01)