Gabrielle Francis

Motivated and compassionate PBT(ASCP) certified Phlebotomy Technician and Howard University graduate with experience in clinical training, patient support, medical scribing, and laboratory procedures. Brings a strong background in communication, teamwork, and education through healthcare and community based roles. Eager to contribute high quality patient care while continuing to grow within the medical field.

Learn to Skate Instructor - District Ice Rink (Fort Dupont Ice Arena)

(2026-04)

• Lead group skating classes of up to 40 students using the Learn to Skate USA curriculum.
• Adapt lessons to accommodate students with diverse learning styles, physical abilities, and language needs.
• Monitor student development and provide constructive feedback to encourage skill progression and confidence.
• Foster a safe, inclusive, and supportive environment for participants and their families.

Teaching Assistant - Howard University College of Nursing and Allied Health Sciences

(2026-02)

• Demonstrated proper venipuncture procedures and specimen collection techniques for incoming students.
• Reinforced laboratory safety practices, infection control standards, and professional conduct.

Figure Skating Instructor, Skate Attendant, and Rink Guard - Westpost Ice Rink (Pentagon Mall)

(2023-11 - 2025-03)

• Provided hands-on guidance during training activities to promote student confidence and competency.
• Collaborated with the primary instructor to prepare materials and facilitate laboratory sessions.
• Taught foundational skating skills to toddlers, beginner skaters, and developing figure skaters in a supportive and engaging learning environment.
• Ensured guest safety by supervising public skating sessions and responding to on ice concerns.
• Assisted with skate rentals, customer service requests, and front desk operations.
• Supported special events and contributed to daily facility operations.

WIC Program Assistant - Howard University Hospital

(2022-05 - 2022-09)

• Coordinated appointment scheduling and responded to patient inquiries through telephone and front desk communication.
• Documented patient encounters and served as a medical scribe during clinical appointments.
• Organized administrative records and maintained program files to support daily operations.
• Assisted patients from diverse backgrounds and utilized translation resources to improve access to care.

Phlebotomy Clinical Rotations - Washington VA Medical Center

(2025-10 - 2025-11)

• Performed venipunctures and specimen collection procedures under clinical supervision.
• Applied patient identification protocols, infection prevention measures, and laboratory safety guidelines.
• Communicated professionally with veteran patients while providing compassionate care.
• Processed and handled specimens according to established clinical procedures.

Bachelor of Science - Biology, Minor in Chemistry - Howard University (2025-05)