
Gamingwith Nathan
Shuttle Driver, Front Desk Liaison
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About
Conduct pre- and post-trip safety inspections of vehicle. Record-keeping including passenger counts and vehicle mileage. Provide excellent customer service related to guest inquiries and requests.
Experience
Shuttle Driver, Front Desk Liaison - Wingate by Windham - Charlotte, North Carolina
(2024-03)
- Conduct pre- and post-trip safety inspections of vehicle.
- Record-keeping including passenger counts and vehicle mileage.
- Provide excellent customer service related to guest inquiries and requests.
Manager - Capstone Logistics - Charlotte, North Carolina
(2020-05 - 2022-05)
- 267 direct reports in a warehouse environment.
- Extensive cross training in payroll.
- Certified forklift operator.
Driver - FedEx Ground – Springhill Logistics - Concord, North Carolina
(2020-05 - 2020-05)
- Package scanning, load management and delivery.
- Exceptional customer service from point of access through delivery.
- Efficient route and time management.
Transportation Specialist - Charlotte-Mecklenburg Schools - Charlotte, North Carolina
(2018-10)
- Provide safe and timely transportation of over 200 children to and from assigned schools daily.
- Perform pre- and post-run inspection of vehicle to ensure proper working order prior to securing vehicle.
- Establish and maintain effective communication with district personnel, school officials, and parents.
RDO Security Officer, Site Supervisor - Security Forces, Inc. - Charlotte, North Carolina
(2005-04)
- Manage day-to-day operations at assigned site, serving as first point of contact for both internal and external stakeholders.
- Train, supervise, and manage a team of new officers, serving as mentor and subject matter expert.
- Generate monthly status reports for Senior Management.
Data Coordinator, I - HireRight, LLC - Charlotte, North Carolina
(2015-11 - 2018-09)
- Create and maintain clinic client files.
- Timely fulfillment of drug screen requests.
- Research and resolve unclaimed test results.
Night Porter - Top Cleaning Solutions Services - Charlotte, North Carolina
(2010-01 - 2016-06)
- Ensure overall building cleanliness exceeding industry standards.
- Operate commercial cleaning equipment.
- Monitor supply inventory, reporting to supervisor, and replenishing as necessary.
Claims Services Specialist - Allstate - Charlotte, North Carolina
(2015-06 - 2015-12)
- File initial contact for new claims from customers using innovative tools and technology in a collaborative team environment.
- Communicate compassionately with customers and help them through their claim process in a fast, fair and easy manner while maintaining confidentiality.
- Apply industry expertise to approve inspections and submit payments on claims.
Education
Continuing Education - CDL Certification - Central Piedmont Community College (2018-09)
Coursework toward Bachelor's Degree - Social Work - UNC Greensboro (2001-08 - 2004-05)
High School Diploma - Garinger High School (2000-08 - 2001-06)
