Gary Davis

I am a rounded individual with over thirty plus (30+), of customer service, Administration, and operational experience who gets along well with whoever I come in contact with and believes that working together as a team we can achieve set goals and objectives. I maintain a high degree of professionalism and mannerism while carrying out any duties assigned that are assigned to me and consider myself a dedicated, observant and excellent communicator.

Doorman - Halstead Management Company LLC - Manhattan, New York

(2025-08 - 2026-03)

• Great Residence and Guest pleasantly to include assisting with grocery and luggage's
• Announce visitors upon their arrival before sending them to the resident
• Process all incoming and outgoing packages
• Ensuring that the lobby is always kept clean
• Monitor security cameras, elevator and the movement of traffic in the lobby
• Announce to residence of their food delivery

Customer Advocate - Safelite Fulfilment Inc. (Safelite AutoGlass) - Brooklyn NY, Bayonne NJ

(2021-07 - 2024-08)

• Efficiently and effectively completes daily work order management tasks such as customer follow up and insurance verification maintaining high levels of customer satisfaction, invoices work orders accurately, efficiently and assigns in-shop jobs to the appropriate technicians.
• Orders non-glass dealer parts for warranty or special vehicle work.
• Opens and closes the store, closes the day's financial activity and delivers bank deposits.
• Reschedules any missed appointments and works through the invoice correction list to resolve workorder errors.
• Order shop and Office Supplies as needed.
• Greet scheduled customers, check in for appointments, alert Technician of customer arrival and accept payment from customers and Complete confirmation calls to confirm appointment and obtain any necessary information (captured below) in regard to work order management.

Operations Supervisor - Staples Inc. - Manhattan NY

(2019-08 - 2021-07)

• Supervision of Sales Associates
• Ensuring that items for the store is ordered on time
• In charge of daily operational activities
• Generating Audit Reports monthly
• Ensuring that adequate cash is on hand
• Ensures that all operational documentation and filed

Administrative Coordinator/Office Service Manager - National Water Commission – Public Utility - Kingston, Jamaica

(1993-09 - 2019-08)

• Office Facilities Maintenance
• Supervising Junior Supervisory, Clerical, Janitorial, Driver/Messengers and Laborer Staff
• Preparation of Annual Departmental Budget
• Preparation of Fortnightly Timesheet for Staff for Payroll to process
• Preparation of Administration Departmental Plan
• Appraisals on over Twenty (20) Staff Members
• Preparation of Yearly Budget for the Administration Department Islandwide
• Provision of Cellular Service, Equipment and Landline Service for the company Islandwide
• Provision of Janitorial Services for Office Islandwide

Certificate of Achievement - Introduction to Labour Studies - University of the West Indies (2002)

Using and Understanding Micro Computers/Computer Studies - Excelsior Community College (1991 - 1993)