Gavin Grass
CompTIA A+ Certified IT Student
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About
CompTIA A+ certified IT student with hands-on experience in technical troubleshooting, customer service, networking, virtualization, and remote support. Looking to begin career in a Help Desk or IT support role where I can use technical knowledge, communication skills, and willingness to learn.
Experience
Customer Service at Stephen Wade Toyota
Worked directly with customers in fast-paced environment, explained problems clearly, completed time-sensitive tasks, and stayed calm under pressure.
Customer Service at Mo'Bettahs
Worked directly with customers in fast-paced environment, explained problems clearly, completed time-sensitive tasks, and stayed calm under pressure.
Customer Service at Buck's Ace Hardware
Worked directly with customers in fast-paced environment, explained problems clearly, completed time-sensitive tasks, and stayed calm under pressure.
Education
IT
