Geanna M.

Manager duties, led holiday training presentation Complete BOPIS audits Manage weekly GWP lists and locate product to be pushed out

Lead Cashier/Key Holder - Ulta Beauty - Long Beach, CA

(2024-01)

• Manager duties, led holiday training presentation
• Complete BOPIS audits
• Manage weekly GWP lists and locate product to be pushed out
• Ensure signage is up to company standards
• Manage money drops throughout the day
• Process returns
• Secure deposits

Hostess - Shade Hotel - Manhattan Beach, CA

(2021-01 - 2024-12)

• Managed two phones
• Confirm reservations
• Coordinate weekend seating and event seating
• Support managers
• Correspond with guests
• Set up for large parties and events

Key Holder/Front of House Lead - Khong Thai Cuisine - Rochester, NY

(2018-01 - 2020-12)

• Weekly bank deposits
• Operate ShopKeep POS system
• Train new FOH employees
• Host, buss, serve, and prep for expo
• Replenishment all around
• Place orders with vendors [WB Mason] for drinks and supplies
• Resolve invoices
• Regular meetings with restaurant owner

Information Analyst I - Strong Memorial Hospital - Rochester, NY

(2016-01 - 2018-12)

• Collaborated with RN instructors to condense quarterly scheduling
• Managed program calendar
• Developed and maintained databases for data management (Kentico software and multiple CRMS)
• Conducted research and gathered information to support data analysis audits
• Managed ledgers
• Created invoices

Executive Assistant - YMCA Child Care Center - Rochester, NY

(2013-01 - 2015-12)

• Maintained, scheduled, and prioritized calendar meetings
• Managed supplies and classroom rotations
• Oversaw financial aid offers
• Completed interviews
• Coordinated bus routes for the UPK program
• Collaborated with transportation companies
• Facilitated team building activities onsite
• Supported with events and trainings offsite

B.A. - English, with a concentration in Language, Media, and Communication - University of Rochester (2015-01)