Gemma Endozo

Detail oriented and highly organized professional with a Paralegal Studies Certificate and experience in administrative support, records management, document review, client relations, and customer service. Proven ability to maintain confidential information, manage high volume documentation, and provide exceptional support in fast-paced environments.

Self-Employed Business Owner - FIORI LASHES, LLC

(2018-07)

• Own and operate a lash extension and lash lift business, providing personalized services white maintaining a high standard of client care and professionalism
• Manage daily business operations including scheduling, client relations, and financial transactions
• Maintain detailed records, manage inventory, and ensure high standards of organization and customer service
• Demonstrate strong time management, multitasking, and client-focused communication skills

Litigation Paralegal - WEINBERG, WHEELER, HUDGINS, GUNN & DIAL, LLC

(2015-10 - 2018-07)

• Conducted high-volume document review and eDiscovery using Relativity, identifying responsive, privileged, and key documents for production
• Supported attorneys in civil litigation matters including personal injury, premises liability, product liability, and construction defect cases
• Prepared and managed discovery materials, including Rule 16.1 disclosures, deposition summaries, trial exhibits, and witness files
• Drafted subpoenas for trial appearance and document production, ensuring accuracy and compliance with legal requirements
• Organized and maintained large volumes of electronic and physical case files for efficient retrieval and review
• Assisted with trial preparation, including exhibit lists, deposition binders, and in-court presentations using Trial Director
• Collaborated with legal teams to analyze case documents and support overall litigation strategy

File Clerk / Legal Support - WEINBERG, WHEELER, HUDGINS, GUNN & DIAL, LLC

(2013-12 - 2015-10)

• Maintained and organized high-volume legal files, both physical and electronic, ensuring accuracy and accessibility
• Assisted with document review, indexing, and organization of case materials for litigation and trial preparation
• Supported attorneys and paralegals with document management and file maintenance for ongoing cases
• Provided administrative support including scanning, filing, and document tracking
• Served as backup receptionist, managing incoming calls and client inquiries

Membership Services Coordinator - GREATER LAS VEGAS ASSOCIATION OF REALTORS

(2011-03 - 2013-10)

• Processed new member, affiliate and broker applications while ensuring compliance with association requirements
• Maintained accurate member and office record using Rapatoni database software
• Assisted members with application procedures, fees, class registrations, and general account inquiries
• Processed membership transfers, office changes, and profile updates while maintaining accuracy
• Provided front desk and customer service support including greeting visitors, answering phones, and handling incoming correspondence
• Managed membership rosters and database records, ensuring synchronization with National Association of Realtors (NRDS) records
• Served as a cross functional office floater, supporting multiple departments and assisting with electronic keys and lockbox administration

Certificate - Paralegal Studies - University of Nevada, Las Vegas (UNLV) (2013-10)

Esthetician Program - The Belle Institute, Inc. (2010)