Remote Customer Support & Account Management
Send a job offer directly to this candidate
I bring over 20 years of experience in sales, marketing, and customer success, consistently exceeding performance targets by using clear communication and client-centered strategies. My interpersonal skills have helped me build trust with C-suite executives, legal teams, and high-level stakeholders, leading to the successful closure of enterprise agreements. As the founder of a digital marketing agency, I led a cross-functional team to deliver measurable results, including increasing website conversions and client ROI.
I thrive in high-pressure, fast-paced environments, where I use my organizational skills to manage multiple projects, campaigns, and deadlines with precision. At RatePlug, I generated over $700,000 in revenue by identifying client needs and using the Challenger sales model to create urgency and drive decisions. I consistently improved customer satisfaction and software adoption by designing Salesforce workflows and automating follow-up tasks.
At Oranj, I increased appointment rates and cut no-show rates by developing personalized video sales strategies and streamlining CRM data management. My marketing efforts have reduced costs significantly while increasing qualified lead generation through organic and LinkedIn strategies. I’ve built, trained, and scaled sales teams while maintaining focus on individual performance and retention.
My time management skills allow me to balance outreach, onboarding, and reporting without compromising accuracy or service. I’ve developed referral programs, onboarding systems, and workflows that support long-term growth and efficiency. Clients and colleagues often commend my communication style, which combines empathy, clarity, and confidence in every interaction.
I’m comfortable leading presentations, resolving conflicts, and collaborating across departments to align on goals and deliver results. With over $30 million in lifetime sales and multiple awards for top performance, I’ve consistently shown the ability to drive outcomes in competitive, fast-moving industries. I take initiative, stay calm under pressure, and always focus on building relationships that lead to sustainable success.
I bring over 20 years of experience in sales, marketing, and customer success, consistently exceeding performance targets by using clear communication and client-centered strategies. My interpersonal skills have helped me build trust with C-suite executives, legal teams, and high-level stakeholders, leading to the successful closure of enterprise agreements. As the founder of a digital marketing agency, I led a cross-functional team to deliver measurable results, including increasing website conversions and client ROI.
I thrive in high-pressure, fast-paced environments, where I use my organizational skills to manage multiple projects, campaigns, and deadlines with precision. At RatePlug, I generated over $700,000 in revenue by identifying client needs and using the Challenger sales model to create urgency and drive decisions. I consistently improved customer satisfaction and software adoption by designing Salesforce workflows and automating follow-up tasks.
At Oranj, I increased appointment rates and cut no-show rates by developing personalized video sales strategies and streamlining CRM data management. My marketing efforts have reduced costs significantly while increasing qualified lead generation through organic and LinkedIn strategies. I’ve built, trained, and scaled sales teams while maintaining focus on individual performance and retention.
My time management skills allow me to balance outreach, onboarding, and reporting without compromising accuracy or service. I’ve developed referral programs, onboarding systems, and workflows that support long-term growth and efficiency. Clients and colleagues often commend my communication style, which combines empathy, clarity, and confidence in every interaction.
I’m comfortable leading presentations, resolving conflict, and collaborating across departments to align on goals and deliver results. With over $30 million in lifetime sales and multiple awards for top performance, I’ve consistently shown the ability to drive outcomes in competitive, fast-moving industries. I take initiative, stay calm under pressure, and always focus on building relationships that lead to sustainable success.
Bachelor of Arts in Political Science and International Business.
