Georgios Papidas

Solution-oriented technical professional with 18+ years supporting global digital media workflows, broadcast operations, and high-volume content delivery. Experienced in guiding clients and internal teams through onboarding, service adoption, and operational readiness across complex production environments. Skilled in gathering and interpreting regional requirements, ensuring alignment between business needs, technical capabilities, and service deliverables.

Known for clear communication, cross-functional collaboration, and the ability to coordinate engineering, product, operations, and commercial stakeholders to ensure consistent expectations, reliable delivery, and scalable workflow performance. Strong advocate for continuous improvement, workflow standardisation, and documentation that supports future growth, expansion, and evolving channel strategies.

Senior Digital Media Workflow Engineer - XR Extreme Reach (Adstream UK)

(2015-10 - 2025-11)

• Acted as a key operational partner for agencies and broadcasters, ensuring smooth onboarding, dependable delivery, and ongoing client satisfaction.
• Collaborated with cross-functional teams (engineering, operations, product, and client services) to deliver scalable, client-focused Media Asset Management (MAM) workflow solutions in SaaS environment.
• Designed and deployed end-to-end digital and broadcast media workflows supporting global advertisers, agencies, and broadcasters, delivering high-volume, quick-turnaround work under pressure.
• Provided operational support shaped by a strong understanding of regional and market requirements, enabling future growth, expansion, and evolution.
• Held indirect management responsibility for three support engineers, serving as the senior escalation point for complex technical issues while providing performance coaching, day-to-day guidance, and contributing to career development discussions.
• Drove workflow automation initiatives, reducing manual quality checks and delivering measurable operational cost savings.
• Led migration projects from legacy on-premises transcoding systems to cloud-based transcoding solutions, ensuring minimal downtime and business continuity.
• Designed and generated reports, conducted audits with SQL and Excel, and developed data visualisations to support decision-making, compliance, and performance tracking.
• Documented and maintained workflows in Confluence knowledge repositories, leveraging Atlassian tools (Confluence with Connect apps, Jira) to improve collaboration and project tracking.
• Optimised production pipelines using Capella Cambria (transcoding), Telestream Vantage (workflow automation), Switch Player (QC), and Adobe Premiere (editing/validation) to streamline media processing.
• Integrated third-party systems and cloud platforms with internal solutions, including IBM Aspera (Faspex, Shares, Cloud) for high-speed, secure global content delivery.
• Working knowledge of Bash and Python scripting, used for workflow and delivery automation.
• Served as Subject Matter Expert (SME) for workflow automation and digital media pipelines, providing technical leadership for global rollout initiatives.
• Strong experience troubleshooting and maintaining XML-based workflows, XSLT logic, and API integrations across complex multi-system environments.
• Experience with digital video advertising VAST, Automated Video QC software such as Venera Technologies Quasar and Interra Systems BATON, ensuring file compliance and delivery standards.

Broadcast Workflow Project Manager - Adstream UK

(2012-01 - 2015-09)

• Led the end-to-end delivery of broadcast and digital media workflow projects for global clients.
• Gathered requirements from stakeholders and translated business needs into technical specifications.
• Coordinated cross-functional teams (developers, QA, operations) to ensure timely and budget-compliant project delivery.
• Managed system integrations with broadcasters, agencies, and media asset management platforms.
• Oversaw workflow automation initiatives, reducing manual interventions and improving delivery accuracy.
• Ensured compliance with industry standards (EBU, DPP) across required workflow solutions.
• Monitored risks, dependencies, and issues, providing clear reporting and escalation to senior management.
• Built strong client relationships, acting as a trusted advisor on media workflows and technology adoption.

Application Support Consultant - Adstream UK

(2007-01 - 2012-03)

• Provided 2nd/3rd line application support for global media workflow systems, ensuring 24/7 service availability.
• Collaborated with development and operations teams to diagnose, troubleshoot, and resolve system issues in production environments.
• Monitored application performance and implemented preventive measures to minimise downtime.
• Supported client onboarding and system integrations, tailoring workflow solutions to customer requirements.
• Documented incidents, root causes, and fixes, contributing to a knowledge base that reduced resolution time.
• Conducted system testing, upgrades, and deployments, ensuring smooth transitions with minimal disruption.
• Delivered training and guidance to internal teams and end-users on application functionality and best practices.
• Partnered with project teams to enhance existing workflows, introducing automation and performance improvements.
• Hands-on experience with XML and XSLT for data transformation, alongside API-driven system.

Support & Deployment Specialist - Compact S.A. (member of the PRC Group)

(2003-02 - 2005-07)

• Developed and customised Human Resources Management (HRM) software, adapting systems to clients' specific requirements.
• Deployed and maintained server-side web applications supporting HR and e-learning platforms.
• Designed and generated custom reports using SQL and Crystal Reports (v8.5, v9.0, v10) for HR and business systems.
• Configured, supported, and administered client-server applications, ensuring stability and performance.
• Provided technical support and training for internal users and external clients across HRM solutions.
• Maintained and updated the company's IT infrastructure, including networks, servers, and databases.
• Contributed to the design and implementation of XML/XSLT and Java-based solutions for Learning Management Systems (LMS).
• Delivered client-focused solutions, improving workflow efficiency and user adoption of HRM software.

Web & Software Engineer - PRC Group - The Management House

(2002-06 - 2003-02)

• Participated in the delivery of customised software and e-learning projects, using leading-edge technologies and methodologies.
• Developed web-based applications for e-learning platforms using XML, HTML, and Java.
• Created interactive e-learning content with Macromedia Flash MX, enhancing user engagement and training effectiveness.
• Translated, edited, and composed educational materials and course modules for corporate training solutions.
• Collaborated with cross-functional teams to deliver projects on time, aligned with client specifications.

MSc - Information Systems - University of Westminster (2005-09 - 2006-11)

BSc - Computer Science - University of Kent (1997-10 - 2000-06)