Gertrude Stephenson
Office Manager & Legal Secretary
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About
Versatile and results-driven professional with extensive experience in office management, legal administration, entrepreneurship, community leadership, and hospitality. Skilled in managing operations, coordinating events, providing legal and administrative support, and delivering exceptional customer service. Creative, organized, and committed to fostering positive experiences both professionally and in community projects.
Experience
Office Manager & Legal Secretary
- Oversee daily office operations and administrative workflows
- Manage staff schedules, tasks, and performance
- Prepare legal documents, handle filing, and provide administrative support
- Maintain communication between departments, clients, and stakeholders
- Implement procedures to improve productivity and efficiency
Manager & Owner - Airbnb
- Managed property listings, guest relations, and bookings
- Ensured high-quality hospitality standards and positive guest experiences
- Handled property maintenance, guest communication, and financial tracking
Event Coordinator
- Successfully planned and executed a wedding event
- Managed logistics, vendor coordination, and décor setup
Vice President of Community / Secretary / Member - Junior Chambers
- Led community projects and initiatives
- Organized events and facilitated group activities
- Oversaw administrative tasks, correspondence, and meeting coordination
Deputy Secretary - Dominica Fencing Association
- Coordinated events, tournaments, and membership records
- Managed communications and administrative support
Member – Planning & Hospitality Group
- Assisted in planning and managing community events
- Provided hospitality support and ensured smooth event operations
Gas Station Attendant / Store Attendant / Bar & Ice Cream Parlour Attendant / Waitress
- Delivered excellent customer service in fast-paced environments
- Handled cash transactions, stock management, and customer inquiries
- Maintained cleanliness and safety standards
Education
Entrepreneurship & New Venture Creation
High School Diploma - Dominica Grammar School
Certificate - Introduction to Stock & Short Selling
