Gillianne Dachiardi

Helping law firm owners break free from the burdens of building their businesses so they can focus on serving clients and improving their quality of life is deeply fulfilling. Having been given the privilege of consulting with multiple firms, laying the foundation for scalable, multimillion-dollar sales/intake models. I thrive in environments where I can turn challenges into opportunities, transforming problems into profit - enabling firms to grow and succeed.

By focusing on building firms where attorneys can dedicate themselves exclusively to their clients, I found my way to ease client suffering and safeguard those in need. My work has been about expanding the reach and capacity of firms, enabling them to be a source of support during their clients' most challenging times. In this way, I’ve contributed to protecting and uplifting countless individuals, serving as the growth engine behind the firms that guide them through life’s hardest moments.

• Designed a multimillion dollar Non Attorney Sales Model that supports a staff of 25+ full time employees 
• Creation of Intake, Sales & Account Management Collections Training & Continued Learning Curriculums 
• Development of Accelerated Sales Strategy & New Client Follow Up Sequence Expansion
• Workflow Processes & Revenue Optimization Design 
• Development of Marketing Campaigns & Sales Initiatives
• Created and Published Standards of Operations, Workflow Assessment & Procedural Integrity Guidelines 
• Spearheaded the development and execution of comprehensive business strategies, resulting in the firm's growth from inception to over a four-million-dollar model.
• Identified and pursued new business opportunities, consistently exceeding revenue targets and contributing to a 10-37% annual growth rate.
• Collaborated with the legal team to tailor services to meet client needs, enhancing customer satisfaction and retention rates.
• Scorecard Metric Designations
• KPI record keeping and analysis
• Maintaining a 44% personal conversion rate and 37% department wide conversion rate of qualified leads 
• Negotiated and closed high-value contracts and referral partnerships
• Crafted and optimized job postings to effectively communicate the company's culture, values, and expectations. Utilized a strategic approach to attract diverse and qualified candidates.
• Conducted thorough and insightful interviews to assess candidates' skills, cultural fit, and potential for long-term success. Applied behavioral and situational interview techniques to gain a comprehensive understanding of candidates' abilities and motivations.
• Executed comprehensive hiring strategies aligned with organizational objectives. Collaborated with hiring managers to understand team needs and establish tailored recruitment plans.
• Onboarding and Training: Orchestrated seamless onboarding processes to integrate new hires into the company culture and workflows. Developed and implemented training programs that accelerated employee productivity and contributed to long-term retention.

Florida Gulf Coast University – Bachelors Degree in Legal Studies (Dean's List 3.5 GPA)