Glendale

Compassionate and dependable healthcare support professional with hospital unit coordination experience and hands-on caregiving experience in an Adult Family Home in Washington State. Familiar with patient coordination, hospital operations, healthcare documentation and communication with clinical teams.

Registered Nursing

Assistant (NAR) in Washington State, with American Red Cross CPR certification and completed 75-hour caregiver training. Patient, responsible and eager to provide respectful, person-centred care.

Adult Family Home Caregiver at Adult Family Home

• Provided hands-on caregiving support to adults in a family home setting.
• Approached care responsibilities with patience, compassion and respect for individual needs.
• Adapted to the routines and care requirements of residents in a home-based care environment.

Hospital Unit Coordinator at St. Paul's Hospital & Mount Saint Joseph Hospital (2017 – 2021)

• Coordinated patient-related administrative activities, unit communications, appointments and patient movements.
• Worked closely with physicians, nurses, hospital departments and external service teams in busy clinical settings.
• Maintained accurate and confidential patient records, orders and healthcare documentation.
• Responded to competing priorities and urgent requests while supporting smooth day-to-day unit operations.

Administrative Operations Coordinator at Can-International Immigration Consultancy (2019 – 2026-06)

• Managed client communications, appointments, records, document preparation and follow-up.
• Maintained accurate and confidential files while tracking deadlines and coordinating with clients and professional partners.

Customer Service & Sales Associate at Shoppers Drug Mart / Bath & Body Works (2013 – 2016)

Provided friendly customer service, handled transactions, responded to questions and supported daily store operations.

Diploma in Immigration Consultant Program – Ashton College (2019)

Certificate in Hospital Unit Clerk Certificate – Bow Valley College (2016 – 2017)

Bachelor of Arts in Political Science – Silliman University (2011)