Ocean Vestal

Hi! My name is Ocean, I’m a passionate and self sufficient individual. I have 4 years experience in social work and 4 years experience with caregiving. My time working at a domestic violence shelter and being a caregiver has led me to be passionate in helping those in need and being a pillar of support and actively listening to the needs and concerns of clients.

Shelter & Grounds Manager at The Haven (2024 - April 2026)

• Coordinating professional services for the maintenance of the shelter. (e.g snow removal, sprinkler inspection, cleaning services etc.)
• Manage community partnerships and coordinating in-kind donations.
• Collect, process, and organize invoices appropriately for administration office.
• Take inventory of pantry & freezers; make food orders in accordance with grant funding.
• Answer and direct incoming calls professionally.
• Receive, sort, and organize mail and donations accordingly.
• Ensuring shelter is compliant with fire & safety regulations.
• Manage the inspection and maintenance of the facility vehicle to ensure continuous operability
• Conducting room checks on program participants & ensuring they are abiding by shelter rules and regulations.
• Creating memos and documents for crisis and support service coordinators as needed.
• Maintaining client confidentiality and fostering a safe environment at all times.

Crisis & Support Services Coordinator at The Haven (2022 – 2024)

• Answering incoming calls to our 24-hour Confidential Crisis Hotline, providing referrals, and offering trauma informed crisis intervention and support.
• Supporting shelter residents while maintaining shelter guidelines in a trauma informed manner and documenting all services provided in VAdata.
• Respond to the health and safety needs of shelter residents in a timely manner.
• Accurate completion of the intake process and provide shelter orientation to new residents.
• Maintain current resident files and ensure the confidentiality of all resident information.
• Provide scheduled transportation to designated locations and other transportation as requested by Crisis and Support Services Program Managers.
• Assist the shelter team in coordinating in-kind donations for the shelter; picking donations up from the administrative office, sorting & dating as necessary, and storing appropriately.

Caregiver at Family member (2020-2024)

• Responsible for the physical care of a child
• Responsible for preparing child's breakfast, lunch and snack time, as well as tidying up after the children eat.
• Implementing and enforcing corrective actions for behavioral issues with the child as needed.
• Assist in doing child's school work
• Emotional support for family member and their child
• Assisting with getting groceries, picking medications, other daily errands.
• Transportation to and from doctor appointments & the ER.

Cashier at Dollar General (2018– 2020)

• Cashiering and reconciliation
• Stocking, cleaning, assisting customers locating items
• Processing returns and exchanges
• Preparing deposits and recording & managing the stores change fund
• Reconciling stores till and completing associated reports

Standard Diploma – Washington & Lee High School