Glendora Piper

Compassionate and dependable certified pharmacy technician with 9 years of hands-on experience in high-volume hospital setting. Strong communicator, skilled at resolving customer inquiries. Maintain accuracy under pressure, ensure regulatory compliance, and support pharmacists in delivering safe, efficient patient care.

Pharmacy Technician at Baylor Scott & White Memorial Hospital (2017-11 – Present)

• Apply experience-based knowledge to assist pharmacists in receiving and reviewing prescriptions to include controlled drugs on the formulary, preparing medication orders by selecting appropriate packaging and labeling medications with proper drug name and dosage
• Receives and reviews inpatient prescriptions for appropriateness, accuracy, and compliance with all State and Federal rules and regulations
• Prepare prescriptions using proper stock containers, accurately counting and measuring medication for dispensing
• Determines type of substance, form, strength, dosage, and quantity to be dispensed in accordance with standard operating procedures (SOP)
• Package, document, and correctly label all pre-packaged units for dispensing, ensuring correct drug, amount, ensuring prescription order is followed for accuracy
• Processes and fills scheduled and non-scheduled federal legend drugs and medical devices
• Properly store, package, label, log, and verify accuracy of finished product
• Fill medication orders using pharmacy carousel dispensing system as well as preparing unit dose orders and parenteral solutions
• Prepares quantity and bulk issuance of pharmaceuticals for wards to ensure proper stock levels
• Input prescription requests into computer systems to prevent duplicate orders
• Maintain and clean pharmacy automation system
• Knowledge of distributing proper pharmaceuticals to patients by verifying customer identification
• Delivers patient-controlled analgesia (PCA), total parenteral nutrition (TPN), and unit doses to the wards
• Respond to telephone inquiries from nurses and doctors seeking information about medications
• Refill Pyxis/Omnicell machines on floors with medications, also refill crash carts for pharmacists to check and label
• Performs maintenance on Pyxis/Omnicell machines when the draw fails, pocket is broken, machine is frozen or any other issues the nursing staff encounters
• Performs lot review and lot release on drugs found to be expired or recalled
• Sustain adequate aseptic technique when preparing sterile and parenteral admixtures
• Ensures the pharmacy's strategic plan, mission, and values are upheld

Pharmacy Technician at Darnall Army Medical Center (2019-10 – 2025-06)

• Applied experienced based knowledge to assist pharmacists in receiving and reviewing prescriptions to include controlled drugs on the formulary, preparing medication orders by selecting appropriate packaging, and labeling medications with proper drug name and dosage
• Received and reviewed outpatient prescriptions for appropriateness, accuracy, and compliance with all State and Federal rules and regulations
• Reviewed profile for allergies, drug/drug or drug/food interactions and duplicate records
• Prepared prescriptions using proper stock containers, accurately counting medications, and preparing for dispensing
• Determined type of substance, form, strength, dosage, and quantity to be dispensed in accordance to standard operating procedures
• Properly stored, packaged, labeled, logged, and verified accuracy of finished product
• Packaged unit doses for nursing home
• Filled patient unit dose carts independently utilizing order copies
• Clarified problems/or instructions with doses with pharmacist
• Performed pharmaceutical calculations to fill patient prescriptions
• Filled medication orders using pharmacy automation dispensing system
• Assisted pharmacy technicians referring to patients who needed to be counseled or have questions about their medications by showing them to the counsel room
• Performed lot review and lot release on drugs found to be expired or recalled
• Performed maintenance on all cells to include verifying calibration, filling medications and vials
• Sustained adequate aseptic technique when preparing sterile and parenteral admixtures
• Ensured the pharmacy's strategic plan, mission, and values are upheld

Pharmacy Technician Certification in Pharmacy – Central Texas College (2015-08 – 2015-12)