Jaynee Wallace
Aspiring IT Desktop Support and Cybersecurity professional
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About
Aspiring IT Desktop Support and Cybersecurity professional with 15+ years in regulated environments and current experience as an Ordnance Technician. Completing an Associate of Science in Cybersecurity and Networking (expected Aug 2026). Strong foundation in Windows, networking, Linux, Microsoft 365, troubleshooting, security fundamentals, documentation, and customer support. Recognized for attention to detail, security-first thinking, and working effectively under pressure.
Experience
Ordnance Technician - Cruz Associates
(2026-01)
Worked in a secure environment following strict procedures, documenting activities, troubleshooting equipment, supporting compliance, and collaborating across teams.
Certified Nursing Assistant - MedStar
(2023-01)
Provided frontline support in a fast-paced environment, documented patient information accurately, prioritized multiple requests, and communicated effectively with multidisciplinary teams.
Education
Associate of Science - Cybersecurity & Networking - DeVry University (2026-08)
