Grace Walker

Executive Assistant and Administrative Professional with experience supporting senior leaders across banking, private wealth, healthcare, hospitality, and creative services. Known for managing complex calendars, travel, events, communications, and high-priority projects in fast-paced, high-touch environments. Trusted partner to executives and cross-functional teams, with a strong track record of discretion, polished communication, and seamless coordination.

Brings advanced Microsoft Office skills, strong operational judgment, and the ability to keep priorities moving while improving efficiency behind the scenes. Experienced supporting C-suite leaders, physicians, advisors, and high-profile clients with professionalism, adaptability, and exceptional attention to detail.

Administrative Assistant, Risk and Compliance at American Business Bank (ABB) (2024-05 – 2026-04)

• Provided administrative support to the Risk and Compliance team in a highly regulated banking environment, helping keep key compliance activities organized and on schedule.
• Supported CMS program execution, policy management, monitoring activities, and compliance training for executive stakeholders, contributing to well-coordinated regulatory support processes.
• Managed calendars, tracked deadlines, and prepared agendas and materials for quarterly meetings, helping senior stakeholders stay aligned on priorities and deliverables.
• Coordinated policy and procedure reviews across departments, keeping requests organized and supporting timely follow-through.
• Set up conference rooms and AV equipment to support smooth internal meetings, presentations, and team communication.
• Assigned and monitored mandatory staff training through Regulation University (FIS), helping improve follow-up and support timely completion across staff groups.

Executive Assistant to the General Manager at The Pendry on Sunset (new name: The SunRose) (2023-11 – 2024-04)

Supported the General Manager of a five-star luxury hotel in a contract role, providing high-level administrative, operational, and guest-facing support during a period of transition.

• Managed complex scheduling, appointments, and offsite planning, helping keep shifting priorities organized and day-to-day operations running smoothly.
• Partnered with the General Manager to develop SOPs that improved workflow consistency, supported compliance, and created clearer operating structure.
• Coordinated leadership meetings by preparing materials, managing logistics, and capturing notes, helping meetings run efficiently and stay well organized.
• Drafted polished correspondence, including communications with nonprofit organizations, reinforcing a professional and brand-aligned executive presence.
• Arranged bookings and security for high-profile guests and events while monitoring guest feedback across hospitality platforms, helping support smooth execution and a refined guest experience.

Administrative Assistant at California Heart Center (CalHeart), Cedars Sinai (2023-08 – 2023-09)

Supported the CalHeart Group, a team of twelve cardiology specialists, in a short-term contract role by managing daily calendars and email for eight physicians.

• Coordinated complex scheduling, meeting logistics, and office communications, helping maintain continuity in a busy clinical environment.
• Drafted professional correspondence and partnered with patient services to arrange appointments, supporting responsive coordination for physicians and patients.

Executive Assistant at Merrill Lynch, Private Wealth Management (2022-11 – 2023-04)

Supported advisors and associates with day-to-day administration in a private wealth environment, helping maintain smooth operations and responsive service.

• Managed complex calendars, travel arrangements, and expense reports for a ten-member team, helping streamline priorities in a fast-paced setting.
• Coordinated high-net-worth client events, including ski trips, sports outings, dinners, and seasonal gifting, supporting a polished and relationship-focused client experience.
• Prepared meeting materials, drafted polished correspondence, and supported offsite and virtual meeting coordination, helping advisors stay organized and client-ready.
• Delivered a high-volume holiday mailing for 300+ clients within two days, demonstrating speed, organization, and accuracy under tight deadlines.
• Built SharePoint pages, forms, lists, and libraries that improved team access to shared resources and supported more organized collaboration.

Executive Assistant at CTBC Bank (USA) (2022-02 – 2022-05)

Reported directly to the President and CEO in a three-month contract role, providing executive support across North American offices in California and New York.

• Built strong working relationships with direct reports and Taiwan-based leadership, helping maintain alignment across geographically dispersed teams.
• Prepared and updated files for SharePoint integration, improving document organization and accessibility.
• Coordinated complex domestic and international scheduling, including offsite planning, helping keep executive priorities organized across locations.
• Managed executive calendars and professional correspondence with discretion and accuracy, supporting efficient communication on behalf of the President.
• Organized meeting logistics, materials, and overseas WebEx sessions for board and committee meetings, helping leadership meetings run smoothly and stay well supported.

Executive Assistant at RIOS (2021-07 – 2022-02)

Supported two Creative Directors in an interim contract role, stepping in to provide seamless coverage in a fast-paced, collaborative environment.

• Coordinated travel through Concur and partnered with the corporate travel agency to ensure arrangements aligned with company policy and executive preferences.
• Managed high-volume calendars, adjusting meetings and priorities in real time to keep directors organized and responsive.
• Monitored and responded to communications across email, Teams, and Zoom, helping maintain smooth day-to-day coordination.
• Processed monthly expense reports through Concur and trained other executive assistants, improving consistency and efficiency across support workflows.
• Reconciled monthly expenses with corporate credit card statements and followed up on outstanding items to support timely, accurate reporting.
• Collaborated closely with the broader executive assistant team and volunteered support where needed, contributing to strong coverage across the office.
• Managed a holiday card mailing to more than 900 clients, delivering a large-scale project accurately and on schedule during a high-volume period.
• Supported directors on projects and events using Excel, PowerPoint, and firm applications, helping keep deliverables organized and on track.

Executive Assistant at GenSpring - Truist Private Wealth (2018-03 – 2020-11)

Supported senior leaders including the Regional Trust Advisor, Market President, and Division Executive, helping maintain smooth day-to-day operations and strong executive coordination.

• Coordinated off-site client events, including breakfasts, happy hours, and quarterly meetings, while keeping costs at or below budget and supporting a polished client experience.
• Streamlined calendar management, expense reporting, and multi-city travel arrangements for three executives, saving an estimated four to five hours per month and improving administrative efficiency.
• Supported the launch of a branding and advertising partnership with KCRW 89.9, contributing to increased local visibility and relationship-building opportunities.

Executive Assistant at Truist Securities (formerly, SunTrust Robinson Humphrey) (2017-03 – 2018-03)

• Coordinated domestic and international travel for two Managing Directors and a Vice President, helping maintain efficient movement across demanding schedules.
• Prepared and submitted detailed expense reports through iExpense, supporting timely and accurate reimbursement processing.
• Used the Microsoft Office Suite to prepare documents, presentations, and data-driven materials that supported executive and team needs.
• Managed complex scheduling, including offsite event coordination, helping keep priorities organized across multiple stakeholders.
• Maintained executive calendars with precision, ensuring meetings, appointments, and travel plans remained well coordinated.
• Drafted and distributed professional correspondence with accuracy and attention to detail.
• Organized meeting logistics and materials, helping leadership meetings run smoothly and stay well supported.
• Oversaw multiple executive calendars and coordinated multi-city travel itineraries, supporting effective planning across a demanding schedule.
• Volunteered support for CIB Managing Directors during staffing gaps, demonstrating flexibility and a strong team-oriented approach.

Art History – Santa Monica College (2003-01 – 2005-12)

Certificate in Marketing & New Media – UCLA Empowered Program (2013-01 – 2015-12)