Meeki Mee
Customer-focused hospitality and administrative professional
About
Customer-focused hospitality and administrative professional with experience in luxury hotels, commercial insurance, and healthcare. Skilled in overnight front desk operations, guest relations, billing, financial reporting, night audit procedures, and administrative support. Proven ability to manage multiple priorities while delivering exceptional customer service in fast-paced environments.
Currently pursuing a Master of Science in Applied Data Science at the University of San Diego, bringing strong analytical, organizational, and problem-solving skills to every role.
Experience
Overnight Front Desk Agent - The Peninsula Beverly Hills - Beverly Hills, CA
(2026-04)
- Manage overnight front desk operations, including guest check-in and check-out.
- Process guest billing, payments, and financial transactions.
- Monitor credit limits and prepare daily credit reports.
- Complete night audit procedures and daily financial reports.
- Respond to guest inquiries and coordinate with hotel departments to ensure exceptional service.
Commercial Insurance Agent Office Assistant - DP Insurance Agency
(2025-01 - 2026-03)
- Processed commercial insurance applications, renewals, and policy changes.
- Issued Certificates of Insurance and maintained client records.
- Assisted with billing inquiries and administrative support.
- Communicated with clients and insurance carriers regarding policy updates.
Front Desk Agent - Grand Bohemian Hotel - Mountain Brook, AL
(2023-10 - 2024-11)
- Assisted guests with check-in, check-out, reservations, and billing.
- Processed payments and maintained accurate guest records.
- Responded to guest requests and resolved concerns professionally.
- Coordinated with hotel departments to ensure guest satisfaction.
Thai–Burmese Medical Interpreter - Phyathai 3 Hospital - Bangkok, TH
(2021-01 - 2023-12)
- Interpreted medical information between Thai, Burmese, and English.
- Assisted healthcare providers during patient consultations.
- Translated medical documents while maintaining patient confidentiality.
Education
Master of Science - Applied Data Science - University of San Diego (2026-01)
Bachelor of Business Administration - Hospitality Industry Management - Mae Fah Luang University (2017-08 - 2022-06)
