Shift Manager - Giant Dollar Inc - Los Angeles, CA
(2011-08 - 2013-06)
- Supervising staff during the shift
- Assigning tasks and managing workflow
- Handling customer questions, complaints, or escalations
- Opening or closing the business
- Monitoring cash handling, registers, or daily sales
- Ensuring safety, cleanliness, and company policies are followed
- Training and supporting team members
- Managing staffing issues like breaks, attendance, and shift coverage
- Checking inventory or supplies and reporting shortages
- Making quick decisions to solve problems during the shift
- Refilling low or empty product as needed
Lead Technician - The Peggs Company - Riverside, CA
(2013-06)
- Inspect, diagnose, and repair damaged shopping carts
- Replace wheels, casters, handles, and other worn or broken components
- Perform welding, straightening, and structural repairs as needed
- Conduct preventive maintenance to extend cart lifespan
- Ensure repaired carts meet safety and operational standards
- Service and diagnose Amigo and Mart carts along with Cart Managers
