Guy Smith

Motivated and dependable professional with experience in customer service, retail operations, and financial services. Skilled at resolving customer concerns, processing transactions accurately, and working efficiently in fast-paced environments. Currently pursuing an Associate Degree in Psychology at Ivy Tech Community College. Brings strong communication, teamwork, problem-solving, and customer service skills to every role.

Customer Service Representative - Discover Financial Services

(2024-01 - 2025-01)

• Assisted customers with banking inquiries, account support, and billing concerns.
• Resolved customer issues professionally while maintaining positive relationships.
• Followed strict confidentiality, compliance, and security procedures.

Retail Associate - Walmart

(2023-01 - 2024-01)

• Assisted customers with purchases and product inquiries.
• Stocked merchandise and maintained clean, organized sales floors.
• Operated cash registers and processed transactions and returns accurately.
• Contributed to a safe, efficient, and customer-focused shopping environment.

Ride Operator / Guest Services - Six Flags

(2021-01 - 2022-01)

• Ensured guest safety while operating rides and attractions.
• Delivered excellent customer service in a fast-paced entertainment environment.
• Followed all safety procedures and emergency protocols.

Associate Degree - Psychology - Ivy Tech Community College

High School Diploma (2024-01)