Hafsa Youssfi

Dedicated professional with 20+ years of experience in customs operations, logistics, and international trade compliance, complemented by recent experience in childcare and classroom support. Currently serving as a Paraprofessional with Revere Public Schools, bringing strong organizational skills, attention to detail, and a commitment to safety from a diverse international career. Seeking to leverage extensive logistics and operations background in airport operations, customer service, or logistics roles.

Paraprofessional at Revere Public Schools (2025-10 – Present)

• Provide one-on-one and small-group academic support to students under teacher direction
• Implement behavioral support strategies to help students stay engaged and on task
• Maintain a safe, structured classroom environment in a multicultural school setting

Childcare Assistant at YMCA (2025-01)

• Supervised groups of children in structured programs, ensuring a safe and engaging environment
• Planned and led daily learning and recreational activities tailored to different age groups
• Communicated regularly with parents regarding children's progress and behavior

Airport Operations / Customer Service at Swissport, Logan Airport (2024-01)

• Provided front-line customer service to international passengers in a high-pressure, fast-paced airport environment
• Handled baggage processing and resolved passenger issues while maintaining strict adherence to TSA and airline safety protocols
• Collaborated with ground crew and airline staff to ensure on-time flight operations

Customs Operations Officer at Port of Oran

• Managed end-to-end customs clearance for imports/exports, ensuring full compliance with international trade regulations and documentation standards
• Conducted detailed inspections and audits of shipments to identify discrepancies and prevent regulatory violations
• Coordinated with logistics teams, freight forwarders, and government agencies to streamline clearance processes and reduce delays
• Maintained accurate records and documentation for high-volume customs transactions
• Trained and mentored junior staff on customs procedures and regulatory updates

Master's Degree in Economics