Hailey Roudabush

High-performing cannabis retail professional with proven experience in sales leadership, dispensary operations, team development, KPI tracking, compliance, inventory, and customer experience. Ranked #1 in sales for an entire year and trusted to run the sales floor in a manager's absence. Experienced in coaching newer employees, analyzing KPIs, consultative selling, inventory operations, and Curaleaf compliance procedures and SOPs.

Sales Associate - CURALEAF

(2025-07)

• #1 in sales for an entire year, consistently exceeding goals through consultative selling, product expertise, upselling, and personalized recommendations.
• Track and analyze daily and weekly KPIs to monitor performance, identify trends, and adjust selling strategies.
• Run the sales floor in a manager's absence, maintaining productivity, customer flow, service standards, and operational efficiency.
• Coach and support newer employees on product knowledge, customer engagement, sales techniques, POS procedures, and daily operations.
• Support training by sharing product knowledge, sales strategies, company procedures, and customer service practices.
• Provide compliant, individualized cannabis recommendations and educate customers on products, formats, effects, and best selections.
• Perform inventory counts, stocking, organization, and audits while maintaining accuracy and company standards.
• Maintain site adherence to Curaleaf SOPs, state cannabis regulations, ID verification, and responsible sales practices.

Medical Tender - MUV

(2022 - 2023)

• Guided medical patients through product selection using individualized education, product knowledge, and consultative selling.
• Achieved sales goals through upselling, product pairing, and needs-based recommendations.
• Educated patients on products, formats, policy, and effects while maintaining regulatory compliance.
• Built patient relationships that encouraged repeat visits and long-term loyalty.
• Maintained accurate transactions and followed Florida medical cannabis regulations.

Cashier - DUNKIN'

(2021 - 2022)

• Managed high-volume transactions with speed, accuracy, and professionalism.
• Increased average ticket sales through suggestive selling and promotions.
• Maintained accurate cash drawers and followed cash-handling procedures.

Resident Support Assistant - Assisted Living Facility

(2020 - 2020)

Online Personal Shopper - Walmart

(2020 - 2020)

Machine Operator - Carlisle

(2019 - 2020)

Crew Member - McDonald's

(2017 - 2018)

High School Diploma - St. Johns Technical High School