Haley Hamilton

Self-starting and detail-oriented professional with over 8 years of administrative experience. Skilled in delivering polished execution across all customer-facing interactions, with a proven ability to adapt quickly, manage multiple priorities, and support organizational goals. Seeking to contribute expertise and dedication to a dynamic local team.

Assistant General Manager | Kann

Portland, OR | December 2022 – Present

• Human Relations & Administration: Managed hiring and recruitment processes, developed marketing and PR strategies, scheduled and coordinated team calendars, and handled confidential correspondence
• Department Management (80 employees): Implemented SOPs, provided employee coaching and development, facilitated continued education and product training
• Projections & Costing: Conducted budget forecasting, tracked COGS and labor percentages, managed inventory systems, and prepared detailed reports

Portland, OR | December 2017 – November 2022

• Directed daily operations for a team of 20 employees, overseeing inventory, payroll, scheduling, and financial reporting
• Elevated guest services: Enhanced customer service engagement through event management, problem-solving, and conflict resolution
• Ensured compliance with regulations: Maintained adherence OSHA, BOLI, OLCC, Multnomah County Food Safety, ADA Training, and Oregon DEQ standards

Portland Community College

Some University, 2017

Portland State University

Some University, 2016