Hank Mead

Broadly accomplished professional with extensive experience in Quality Management, leading to progressive achievements, innovations, and improvements in sales, customer service standards, and developing innovative solutions. Subject matter expert at identifying company needs and establishing effective relationships, while increasing production of quality goods and communicating effectively with upper management. Excellent work ethic and strength in boosting company moral and establishing the highest standards for operations and customer service.

Reputation as a "high achiever" reflects capacity to pursue business objectives, maintain focus, and partner with others to meet a common goal. Areas of expertise and competency:

• Enhancing Quality & Customer Relationships 

• Overseeing and Managing Quality Control 

• Problem Resolutions & Innovative Solutions 

• Motivating & Leading Staff Members 

• Overseeing Operations 

• Building Effective Relationships with employees

• Communicating with Upper Management

• Developing Goals & Exceeding Expectations

• Expert Skills in CMS and Rock Ware, Excel, and Word 

• Enhancing Relationships with Management

• Successfully managing staff and ensuring all team members are up to date on training operations and providing effective techniques to deliver exceptional product standards.
• Implemented strategies to expand business and increase account penetration while maintaining profit margins. 
• Overseeing business operations including budgeting, cost control, and set/managing projections and growth objectives. 
• Ensuring cost saving techniques are in place to save the company money.

• Successfully managing staff and ensuring all team members are up to date on training operations and providing effective techniques to deliver exceptional product standards.
• Implemented strategies to expand business and increase account penetration while maintaining profit margins. 
• Overseeing business operations including budgeting, cost control, and set/managing projections and growth objectives. 
• Ensuring cost saving techniques are in place to save the company money.