Hany Ebrahem

To obtain a part-time, full-time build my new career to utilize my education, customer service skills and abilities.

Restaurant Manager - Labanees Grill - Shelby Township, Michigan

(2020-03 - 2026-08)

• Managed a team of 12 people from various backgrounds.
• Make the schedule for the employees.
• Handle the customer complains and manage all customer situations.
• Created and coordinated the communication and promotion policy of the place.
• Help with the payroll .
• Do and lead the cashier job.
• Check the catering orders.
• Making sure the food comes in right and on time.
• Answer the phone.
• Take customer orders.
• Check the packaging food.

Restaurant Manager - Captain crust - Pontiac , Michigan

(2018-03 - 2020-03)

• Make the schedule.
• Do the pay roll.
• Manage all customers situations.
• Do all the cashier jobs.
• Take the customers orders.
• Answer the phone.
• Package the food.
• Handle the customer complains.
• Work with the system.

Legal assistance, Externship - Hakim, Toma& Yaldoo law office

(2013-08 - 2016-10)

• Arabic translator for the Client .
• Work in the medical record for personal injury claims.
• Data entry.

Restaurant Manager - Labanees Grill - Rochester Hills , Michigan

(2013 - 2018)

• Make the schedule.
• Help with the payroll roll.
• Take the customers orders.
• Work with the system.
• Do all the cashier jobs.
• Manage all the customers situations.
• Package the food.

Bachelor degree - law - Assuit University, Egypt (1998 - 2002)

B.A. - Business; Commercial Management - Columbia University at New York (1998-09)