Harold Thompson
Dispatcher Supervisor
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About
Accomplished and dedicated law enforcement professional with more than 24 years of experience managing security teams and law enforcement officers. Personable leader who interacts comfortably with individuals from diverse cultures and backgrounds. Highly skilled facility professional with a strong passion for getting the job done. Experienced in maintenance repairs, building inspections, painting, plumbing, and snow removal.
Experience
Dispatcher Supervisor - Veterans Affairs Hospital Police via Steel Security
(2023-01)
- Supervise dispatchers to ensure communication with officers is clear, concise, and accurate.
- Maintain updated information on critical calls such as Code Blue and Code Stroke.
- Keep the Watch Commander informed of any serious incidents.
- Assist with training new dispatchers and creating work schedules.
- Attend meetings with VA Police staff.
- Monitor CCTV throughout the hospital campus.
Homeless Shelter Operations Manager - Core DC
(2019-01 - 2021-12)
- Coordinated maintenance plans and staff.
- Assigned and tracked work orders.
- Prepared monthly facility reports.
- Assisted in building repairs and grounds maintenance.
- Contacted vendors and conducted inspections.
- Ordered supplies as needed.
Safety and Facilities Associate - DC Preparatory Academy Public Charter School
(2012-01 - 2019-12)
- Coordinated security and safety for students and staff.
- Conducted security sweeps and supported campus safety.
- Scheduled meetings and coordinated events.
- Investigated incidents and provided security recommendations.
- Oversaw repairs, painting, and inspections.
- Managed PPE and vendor relations.
Master Patrol Officer (Fifth District) - Metropolitan Police Department, Washington, D.C. - Washington, D.C.
(1995-01 - 2011-12)
- Entered and verified crime prevention data.
- Assisted DC Police Communications Division.
- Prepared reports for the Chief of Police.
- Recommended deployment of personnel.
- Trained recruits and managed field training programs.
- Coordinated CDU training and served as Squad Leader.
- Granted high-level security clearances (USSS, FBI, DHS).
- Represented Commanding Officer during PSA meetings.
- Reduced unnecessary overtime expenditures.
Patrol Officer - Metropolitan Police Department, Washington, D.C. - Washington, D.C.
(1986-01 - 1995-12)
- Protected lives and property.
- Responded to criminal and traffic incidents.
- Assisted accident victims and directed traffic.
- Monitored crime activity and maintained public order.
- Controlled crowds and issued citations.
Education
Associate Degree - Criminal Justice - University of Phoenix (2012-01)
Diploma - General Studies - Phelps Vocational High School (1981-01)


