Hayley Dumont

I am currently seeking a roll where I can share all of my skills and experiences I have developed throughout my career. I am a fast learner and problem solver. I love building and working with teams but can work independently with little to no guidance.

I would love the opportunity to discuss future opportunities with someone.

All the best,

Hayley Dumont

Director of Business Development & Marketing at Guillory & Barnhill Title (2024-10 – Present)

Drives revenue growth by cultivating relationships with title clients, lenders, real estate agents, and regional stakeholders through personalized outreach and networking. Orchestrates all outbound communication, including targeted email campaigns, social media content, and digital branding to maintain market visibility. Acts as the primary liaison for the firm, coordinating executive-level meetings, classes, and presentations to secure consistent business pipelines.

Manages lead tracking, client follow-up systems, and marketing budgets to maximize ROI on business development efforts.

• Cultivates relationships with title clients, lenders, real estate agents, and regional stakeholders
• Orchestrates outbound communication including targeted email campaigns and social media content
• Coordinates executive-level meetings, classes, and presentations
• Manages lead tracking, client follow-up systems, and marketing budgets

Realtor at Compass - Latter & Blum (2016-08 – 2024-12)

Represented buyers and sellers with the purchase or sale of properties. Executed sales strategies to achieve sales goals, obtain new clients and retain current ones. Performed all contract negotiations, managed the sales process, assisted clients with lenders, closing attorneys, inspectors, insurers and contractors. Responsible for creating and implementing marketing and social media campaigns. Developed and analyzed reports of local market trends and current real estate market.

• Represented buyers and sellers in property transactions
• Executed sales strategies to achieve goals and retain clients
• Performed contract negotiations and managed sales processes
• Created and implemented marketing and social media campaigns
• Developed and analyzed local market trend reports

Director of Operations at JS Hockey Ventures (Louisiana IceGators) (2011-08 – 2016-08)

Directed office and game operations for a professional hockey team. Managed office, game staff, dance team, interns, and player promotions. Responsible for Marketing and Public Relations departments. Built a staff to develop a website, social media platforms advertising campaigns, online merchandise store, billboards and promotions.

Implemented sponsorship and ticket sales strategies. Approved, wrote and scheduled press releases, commercials, articles, and game recaps for media outlets. Assisted the GM with budgets, immigration requirements, customer retention processes and organizational policies.

• Directed office and game operations for professional hockey team
• Managed office, game staff, dance team, interns, and player promotions
• Oversaw Marketing and Public Relations departments
• Built staff to develop website, social media platforms, and advertising campaigns
• Implemented sponsorship and ticket sales strategies
• Approved and scheduled press releases, commercials, and articles

Household Manager, Property Acquisitions, Home School Teacher at Dumont Family (2000-03 – 2011-05)

Oversaw household during multiple relocations. Managed residential purchases, remodeling, and property flips, including budgeting and project timelines. Home school educator, managing curricula and long-term academic plans.

• Oversaw household during multiple international and domestic relocations
• Managed residential purchases, remodeling, and property flips
• Handled budgeting and project timelines
• Served as home school educator managing curricula and academic plans

Regional Manager of Physician Practices at Columbia Healthcare Systems (1997-02 – 2000-02)

Managed several hospital owned multi-specialty medical clinics in Louisiana. Responsible for daily operations, physicians, staff, medical billing, credentialing, onboarding, training, purchasing, patient care oversight, contracts, payroll approval, advertising, orientation, and provider network enrollment. Coordinated budgets, expenses, billing and collections to maximize revenues.

Ensured compliance with federal, state, and local regulations. Main point of contact for corporate and hospital executives, department heads, staff and vendors. Provided start up training for new independent physicians to run their own practice.

• Managed multiple hospital-owned multi-specialty medical clinics
• Oversaw daily operations, physicians, staff, and patient care
• Managed medical billing, credentialing, and provider network enrollment
• Coordinated budgets, expenses, and collections
• Ensured compliance with federal, state, and local regulations
• Provided startup training for independent physicians

Manager of Rural Health & Physician Specialty Clinics at Savoy Medical Center (1995-08 – 1997-02)

Managed operations of six medical clinics consisting of ten physicians specializing in Family Medicine, Internal Medicine, Pulmonary, Orthopedics, Obstetrics and Gynecology, Pediatrics, Maternal Fetal Medicine, Nephrology, and Hematology / Oncology across three parishes. Assisted the Director in developing budgets, overseeing medical billing, coding, and coordination of benefits. Supervised clinic staff, purchasing, property management and patient care processes.

Maintained compliance with federal, state and local healthcare guidelines and regulations. Responsible for communication between clinics and hospital departments, billing, vendors and hospital administration.

• Managed operations of six medical clinics across three parishes
• Oversaw ten physicians in multiple specialties
• Assisted Director in developing budgets
• Oversaw medical billing, coding, and coordination of benefits
• Supervised clinic staff, purchasing, and property management
• Maintained healthcare compliance and regulatory standards

Manager of Rural Health Clinics at Savoy Medical Center

Earlier professional experience managing rural health clinics across multiple locations.

Assistant Director of Collections at LA Dept. of Insurance

Earlier professional experience in collections management.

Agent Balance Specialist at Old South Management

Earlier professional experience as agent balance specialist.

Bachelor in Psychology – University of Louisiana Monroe