Hazel Rojas

Hardworking and detail-oriented professional with proven experience in office operations, administrative support, and customer service. Highly organized and self-motivated, with strong communication, interpersonal, and problem-solving skills. Adept at managing multiple tasks, prioritizing responsibilities, and meeting tight deadlines in fast-paced environments. Known for maintaining confidentiality, supporting team efficiency, and delivering high-quality service to clients and colleagues alike.

NOV'22 - PRESENT

Administrative Assistant 

University of Texas Rio Grande Valley, Brownsville, 

• Maintained and organized physical and digital filing systems, ensuring confidentiality of sensitive information.
• Answered and routed phone calls, responded promptly to customer inquiries, and directed concerns to appropriate personnel.
• Provided high-level administrative support to the Program Director, including scheduling meetings, preparing agendas, and managing records.
• Created presentations and documents using Microsoft Office Suite (Word, Excel, PowerPoint).
• Compiled, entered, and verified data across multiple databases to ensure accuracy and integrity.
• Acted as the primary point of contact for internal and external administrative inquiries.
• Supported inventory control by assisting with supply ordering and stock management.
• Monitored and optimized daily office operations to promote efficiency and workflow continuity.
• Screened incoming calls and ensured proper routing to relevant departments or staff.
• Developed and maintained professional relationships with vendors and external partners.
• Prepared meeting materials such as agendas, handouts, and supporting documents.
• Organized and submitted monthly expense reports in accordance with company policies.
• Coordinated travel arrangements, including booking transportation and accommodations.
• Operated and maintained office equipment (copiers, fax machines, phone systems); arranged for timely repairs as needed.
• Maintained employee timekeeping records and assisted with payroll submission and processing.
• Adapted quickly to new office technologies and procedures as they were introduced.
• Designed fliers, invitations, and materials for conferences, meetings, and special events.

Homer Hanna High School 

Class of 2000