Heather Green

To obtain a position at your facility, and to perform the job to the best of my ability.

Account Specialist - Cullman Orthodontics - Cullman, AL

(2024-10 - 2025-12)

• Checking in patients.
• Checking out patients.
• Posted daily contract charges.
• Collecting money.
• Posting payments.
• Scheduling patients.
• Sending patients to collections.

Administrative - Graham Orthodontics - Cullman, AL

(2019-10)

• Answering phones.
• Taking payments.
• Scheduling appointments.
• Verifying insurance.
• Filing insurance.
• Posting payments.
• Writing out bills.
• End of day reports.
• Deposit.

Orthodontic Assistant - Graham Orthodontics - Cullman, AL

(2019-10)

• Help assist in applying braces.
• Take braces off.
• Help with Invisalign /ULAB.
• Doing adjustments to braces.
• Educate patients about Oral hygiene.
• Take impressions.
• Change out Archwires.
• Change out ligatures.
• Prep patients for Attachments.
• Taking 2D / 3D X-rays.
• Impressions.
• Cephs.
• Taking intra-oral photos.
• Scans using scanner (Itero/3 Shape).
• Adding findings.
• Printing photos.
• Importing scans , photos , X-rays , Cephs into the computer.
• Easy- RX.
• ULAB / Invisalign.
• Send models to other labs.

Medical Assistant - Lisa K. Joines, M.D. - Cullman, AL

(2002-01 - 2019-10)

Assist in the examination and treatment of patients.

• Obtain vital signs such as: pulse rate, temperature, blood pressure, weight, height and head circumference.
• Record medical information in EMR such as: chief complaint, history and physical and past medical history, etc.
• Assist the Doctor or CRNP when needed.
• Prepare exam rooms for examination of patients.
• Very knowledgeable with vaccines, giving vaccines, and catching-up schedules with vaccines.
• In charge of inventory, ordering medical supplies and materials on a weekly basis or when needed and keeping logs.
• In charge of ordering all vaccines, keeping inventory and keeping logs.
• Give injections, aerosol treatments, perform routine laboratory tests, and x-rays. (Laboratory tests include: rapid flu, strep, mono, urinalysis, etc.)
• Educate parents on vaccines/injections that their child is receiving at that given time.
• Successfully handle patient referrals to other doctors and specialists.
• Answer phone when needed and schedule appointments for patients.
• Fill in for the receptionist when the receptionist is out and performing all duties that are associated with that job.
• Daily phone etiquette with parents of patients, giving them advice when they have questions pertaining to their child.
• Speak with pharmacies on a daily basis calling in prescriptions.
• Train and manage new Medical Assistants on date of hire.
• In charge of Synagis (triage them to pharmacy year to year on preemie babies).
• VFC (Vaccine for Children) Head Coordinator.
• Call and remind patients of their appts, rescheduling appts if needed.
• Verifying insurances and getting referrals when needed.
• Very successful at multitasking and a very quick learner!
• Train all new employees

Medical Assistant - Dr. Keith Morgan, M.D. - Arab, AL

(2001-08 - 2001-12)

Head Cashier - Foodland - Arab, AL

(1999-05 - 2001-07)

Advanced Diploma - Fairview High (1987 - 1999)

Associate in Applied Science Degree - Medical Assistant - Wallace State Community College (1999 - 2001)